error while retrieving information from server. [RPC]
- Thread starter Kurisu87
- Start date
Phew!
This is the third time it's happened and the first time the above advice worked (before I had to restore, which is a pain). Thanks, dudema1st!
I am on stock 4.1.2....
Hate it when this happens.
1. Open the "Google Play" and press the home button to return
2. Go to Settings > Applications > Manage Applications > ALL
3. Select the "ALL" tab > Search for "GOOGLE PLAY STORE" and press it to open.
4. Press "Clear cache" (DO NOT PRESS CLEAR DATA!!!)
5. Press "Force stop"
6. Return to "Settings > Applications > Manage Applications > ALL
7. Press "Google Services Framework"
8. Press "Clear Data"
9. Press "Force Stop"
10. Start "Google Playstore " , it Should give an error
11. Reboot, once back Google Play Store should work, if it gives an error it could need another minute to work.
worked for me
2. Go to Settings > Applications > Manage Applications > ALL
3. Select the "ALL" tab > Search for "GOOGLE PLAY STORE" and press it to open.
4. Press "Clear cache" (DO NOT PRESS CLEAR DATA!!!)
5. Press "Force stop"
6. Return to "Settings > Applications > Manage Applications > ALL
7. Press "Google Services Framework"
8. Press "Clear Data"
9. Press "Force Stop"
10. Start "Google Playstore " , it Should give an error
11. Reboot, once back Google Play Store should work, if it gives an error it could need another minute to work.
worked for me
+1 nothing works for me
EDIT: I have tried everything, then I have written to googleplay-support, after one hour my account is back to life
This is the error I have on any device with my account. It's even possible see my apps on a PC. I've tried everything, I wipe everything, also my wife
. Google solve it for me in one hour."error while retrieving information from server. [RPC:S-5:AEC-0]"
Last edited:
+1 nothing works for me
EDIT: I have tried everything, then I have written to googleplay-support, after one hour my account is back to life
This is the error I have on any device with my account. It's even possible see my apps on a PC. I've tried everything, I wipe everything, also my wife
"error while retrieving information from server. [RPC:S-5:AEC-0]"
These are known issues of Google Play, they're working on them https://support.google.com/googleplay/known-issues/1319135?hl=en-GB&ref_topic=2999682
Yes, I know this, but in the web there are working solution for many people. solution that aren't working for me and this is very frustrating. So I think to post this, because the same symptom has not always solution. Just know that sometimes the solution is only on Google may be a little help: I have lost hour trying every possible wipe.
Any news? I got the same error and I tried everything I could and no luck...
Now I couldn't do anything...
Now I couldn't do anything...
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3I seem to be having this strange issue with google market.
if I go to my apps, I only (according to play store) 1 app installed which is nit the case. Secondly, play store seems to think I have never purchased an app, eg, I have purchased titanium back up pro, but the store is yet again asking me to buy it at 4.99 where as it would usualy state 'purchased' and download. Secondly on trying to repurchase it states there was an error with the wallet, i then receive 2 emails a charge mail, and a refund message.
when i log in to the the play store on the web, it clearly shows apps that i have purchased in my account history with no price and the word 'purchased' but if I navigate manually, using search, it will state a price and ask me to pay
also i am using the same google account, i only have one.
below is an image of the error21. Open the "Google Play" and press the home button to return
2. Go to Settings > Applications > Manage Applications > ALL
3. Select the "ALL" tab > Search for "GOOGLE PLAY STORE" and press it to open.
4. Press "Clear cache" (DO NOT PRESS CLEAR DATA!!!)
5. Press "Force stop"
6. Return to "Settings > Applications > Manage Applications > ALL
7. Press "Google Services Framework"
8. Press "Clear Data"
9. Press "Force Stop"
10. Start "Google Playstore " , it Should give an error
11. Reboot, once back Google Play Store should work, if it gives an error it could need another minute to work.
worked for me22I got the same issues and had to 1-delete market cache 2- reboot phone then start play store(make sure you have good internet connections for 1st time as I had issues with 3g). As for apps you purchased and appearing as not purchased, try to purchase the same app it will give you error with a pop message asking to sign-in google wallet to complete the purchase go ahead with purchase (they will not charge you and you will receive two emails 1st order complete 2nd order canceled). When you go back to the market all purchased apps will be there.
This is how I got around my problems hope this will fix it for you..... Cheers2
Delete data and force close market app. Then remove your google account linked to the market app. Add the google account back and then start the market app. Should be back to normal. This solution works for a number of custom ROM market failures/errors.
