[Q] T-mobile HTC One S "Process system no responding" and no sound or video playback

---

I've had the HTC One for a couple of months and ran into an odd problem which I couldn't find any help for online. An error message pops up with the following message "Process system is not responding". At this point the phone freezes and the only option is to reboot using the power button. After re-boot if the error message doesn't come up (usually a few reboots are required), there is no sound (even on phone calls) and either video playback doesn't work or the player speeds through the video (almost like 4x or 8x forwarding). After 5 to 10 reboots (although that number seems to be going up recently) I'll get the phone to work correctly, only for the problem to reoccur a few hours later. As of late the problem seems to occur when I tried to answer a call or right after a missed call.

The phone is completely stock and unrooted. I'm a total noob so I'm not sure what other details I need to provide. If anyone has experienced this issue or can shed any light on the matter that would be greatly appreciated!

Re: [Q] T-mobile HTC One S "Process system no responding" and no sound or video playb

---

This may not be a solution to your problem but its definitely worth to try.

1. Backup all your data.
System -->backup and restore
Backup your sdcard (fotos,music, etc.)
2. Do factory reset in
System -->backup and restore -->reset phone

After that set up your phone. Restore apps only from your Google account ( i.e. clean install from Google play).

If this won't sort out your problem go thru warranty and get it fixed.

Let us know how you got on.

Sent from my HTC One S using xda app-developers app

Originally Posted by tominozh

This may not be a solution to your problem but its definitely worth to try.

1. Backup all your data.
System -->backup and restore
Backup your sdcard (fotos,music, etc.)
2. Do factory reset in
System -->backup and restore -->reset phone

After that set up your phone. Restore apps only from your Google account ( i.e. clean install from Google play).

If this won't sort out your problem go thru warranty and get it fixed.

Let us know how you got on.

Sent from my HTC One S using xda app-developers app

Thanks for the advice but I've already tried multiple factory resets (forgot to mention that). None of them helped. As far as the warranty goes, I bought the phone off of some guy on Craigslist and I'm pretty sure he's not going to cover anything.

hey did you ever solve this problem? I am having the exact same issue right now.

No.. I found some links which helped temporarily but nothing that solved the issue ( let me know if you're interested and I'll dig up the solutions)..I ended up buying a new phone. Let me know if you're able to find a solution.

Sent from my Nexus 4 using xda app-developers app

I'm having the same problem I'm thinking of re-locking my phone running the ruu AGAIN making it s-on and sending it back and paying the difference for a new phone.

I have:
-relocked phone
-ran ruu successfully
-booted up

And I still am getting the bootloop on tmobiles rom so I don't think this is an issue with something we did it seems like a hardware issue or something along those lines like something is failing.

If anybody finds out anything else let us know

Originally Posted by tylerjholmgren

I'm having the same problem I'm thinking of re-locking my phone running the ruu AGAIN making it s-on and sending it back and paying the difference for a new phone.

I have:
-relocked phone
-ran ruu successfully
-booted up

And I still am getting the bootloop on tmobiles rom so I don't think this is an issue with something we did it seems like a hardware issue or something along those lines like something is failing.

If anybody finds out anything else let us know

i think one of the tmob ruu is corrupted or something. we have another thread running here http://forum.xda-developers.com/show....php?t=2270304 with the exact same issue. No one seems to know what is wrong with our phones...