Battery question mark on boot

AKARaccoon · Nov 24, 2013

http://imgur.com/OxMh838

I just replaced my battery in the Droid 4, since my previous battery swelled up and started leaking. Motorola said they would cover it, even if it was out of the warranty, but they returned my phone with the battery ripped off, saying that "user mistreatment" was the reason they couldn't uphold their promise.

So, I installed a new battery from Amazon, and this is the issue that I get.

I was able to get into Android for a while, but after the charge died, this is all I get. I've tried quite a few things to be able to flash, anything, but no luck.

Any ideas out there? :/

StevePritchard · Nov 25, 2013

I've seen that with a duff battery (broken connections) - I'd get a replacement, and see if that cures the problem.

Cheers,

Steve

AKARaccoon · Nov 30, 2013

StevePritchard said:
I've seen that with a duff battery (broken connections) - I'd get a replacement, and see if that cures the problem.

Cheers,

Steve

Heh, well this is the replacement battery. Was hoping a brand new one wouldn't be broken, and don't really feel like spending another 35 bucks on this phone. Guess it's time to trash it. Thanks man.

StevePritchard · Nov 30, 2013

AKARaccoon said:
Heh, well this is the replacement battery. Was hoping a brand new one wouldn't be broken, and don't really feel like spending another 35 bucks on this phone. Guess it's time to trash it. Thanks man.

If you are seeing that on both batteries, then I would check the connections on the phone. Between the two screw battery terminals, there are a couple of connectors that stick up - gently give them a scrape with something abrasive. If there is some dirt of corrosion on there, then it may be possible that they aren't making good contact with the terminals on the battery cable.

AKARaccoon · Dec 6, 2013

StevePritchard said:
If you are seeing that on both batteries, then I would check the connections on the phone. Between the two screw battery terminals, there are a couple of connectors that stick up - gently give them a scrape with something abrasive. If there is some dirt of corrosion on there, then it may be possible that they aren't making good contact with the terminals on the battery cable.

Gonna ask a stupid question.

Do the screws need to be in for it to actually register a battery?

StevePritchard · Dec 6, 2013

AKARaccoon said:
Gonna ask a stupid question.

Do the screws need to be in for it to actually register a battery?

I would say so, as the screws are part of the power contacts, and also ensure that pressure is applied to the data contacts.

AKARaccoon · Dec 6, 2013

StevePritchard said:
I would say so, as the screws are part of the power contacts, and also ensure that pressure is applied to the data contacts.

I don't understand why it would work for one day, then stop working once the power is drained. Would that not mean the contacts are connecting?

dlucio · Jan 25, 2014

Did you fix your phone? i have same issue, i have clean connectors but i have not success

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Battery question mark on boot

AKARaccoon

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AKARaccoon

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StevePritchard

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AKARaccoon

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AKARaccoon

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