Originally Posted by Johneboy
Had a go at this at the weekend. Did a full backup and a full restore using Sony PC Companion. The phone worked perfectly until last night then it displayed the same problem.
Possibly unrelated, but I did notice that after the restore none of the photo thumbnails are showing in the Album app even though the pics are there. You can tap in the empty space in the app and pics will load. Secondly, it restored my Outlook.com account, but not the entry for it under Accounts in the Settings menu. Consequently I can't cange any settings for that account. So I've managed to introduce another couple of issues for my trouble!
I'm leaning to this more being a hardware fault now, unless anyone else can suggest otherwise?
For album the temp solution: settings>apps>all>album>clear data
Try to reinstall outlook.com?
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