[Q] Picture/thumbnail missing beside contact name
I have an I9300 (with official untouched 4.1.2 firmware) still under warranty.
When I bring up the contact list, the picture/thumbnail is missing besides the contact name.
Samsung got me to do factory resets etc (didn't work) so the phone was sent for repair and returned with the same problem.
Now Samsung are telling me that some S3 models don't have the thumbnail next to the contacts name in the contact list.
All other S3's I've looked at have the thumbnail feature.
Is it normal for some not to display the thumbnail?