Viva volume goes down automatically!!

xhtc · Aug 9, 2009

Hi all
I have a problem about volume in my viva, volume is very low
even in maximum. when i restart the device there is no problem but
after 10 or 15 mins volume goes down, every sound play is low,
ringtones, music, movies ...
hard reset doesn't solve problem, even i install eset anti virus cus
i think that might be a virus problem but problem still exist.
what is the problem? please help

thanks in advance

Diagrax · Aug 10, 2009

Have you tried a HArd Reset?

xhtc · Aug 10, 2009

Yes but it doesn't solve the problem

thanks Diagrax for your response

Diagrax · Aug 11, 2009

Well can u explain more into depth of of your situation?

always helping

MusikMonk · Aug 11, 2009

Might be a problem in the ROM.

What ROM are you using?

xhtc · Aug 12, 2009

when i reset my viva hard or soft everything is just ok but after 10 or 15 mins
sometimes an hour the sounds played are not as loud as it should be
even when volume is at max
at this time when i play a movie the sound and movie play faster than normal!!!
strange problem ha?
and i'm using 1.26.488.2 WWE ROM version

Diagrax · Aug 12, 2009

if im not mistaken theres a newer official rom

MusikMonk · Aug 13, 2009

You can try flashing another ROM, it might work.
I'm using this one. You can also try a WM6.5 ROM but, personally, I think that they still have a few bugs that needs ironing out.

TheRem · Aug 15, 2009

same problem with my Viva....

i emailed HTC's tech support and they said that maybe some 3rd party software might be causing it.

what i did was: i removed all the unneccessary Notification queues (scripts) using SKTools... these notification queues are either made by 3rd party alarm clock apps or by script makers like Mortscript, which i also uninstalled... in my case, it was pTravel alarm that's causing it... i also tried Mortplayer and it was also causing it because of mortplayer's alarm function. (don't try Mortplayer, i had to do a hard reset just to remove it)

best thing to do is: uninstall all 3rd party alarm clock software, check the notification queues for unneccessary ones and restart your phone.

xhtc · Aug 16, 2009

I'm not sure that was a third party problem cus i hard reset
my viva many times and hard reset remove any third party
softs but that not resolve the problem.
and i have good news , after doing many tests finaly i decide
to remove my SD card and then hard reset the device.
and yes , that worked for me but when i insert SD card again
the problem appears , what does that mean? is that mean that
i never can use a SD card ?

Thanks all for help

Diagrax · Aug 16, 2009

Your SD could have a currupted file or your whole SD is....and is causing something wrong when your device reads it, and causes your present problems. fixing this problem is easy yet hard

TheRem · Aug 17, 2009

what's the capacity of your microSD? are there lots of files?

PJ@y-Z · Aug 17, 2009

xhtc said:
when i reset my viva hard or soft everything is just ok but after 10 or 15 mins
sometimes an hour the sounds played are not as loud as it should be
even when volume is at max
at this time when i play a movie the sound and movie play faster than normal!!!
strange problem ha?
and i'm using 1.26.488.2 WWE ROM version

OMG

It's my damn problem too: http://xdaforums.com/showthread.php?t=548963
I've no SD card, no 3rd-party program !
ROM Version: 1.27.415.3 WWE

SOS Please

pejman6767 · Aug 17, 2009

i had htc s 710 befor and i had this problem with it and now i have viva and i have this problem again my sd card is the same that i used in my s710

TheRem · Aug 17, 2009

yes it's not a 3rd party software problem... because my viva's problem came back!
i already did a hard reset with NO other apps installed then after one hour, the volume softens (you can't barely hear the ringtones and mp3s) and the sound speeds up.

but when there's no microsd inserted, the volume is loud and the music speed is normal even after so many hours.

i tried both 8gb (Ridata) and 4gb (Kingston) microsd... after an hour... boom! same problem.

is this a microsd "brand" problem?

PJ@y-Z · Aug 17, 2009

I've no SD card !!!

Diagrax · Aug 19, 2009

It could either be you have currupted files in your sd or it's a sound driver gone wrong but the "currupted files on an SD is closer to the logic"

TheRem · Aug 19, 2009

even WITHOUT the microsd card, the problem happens.

pejman6767 · Aug 21, 2009

i think no one can fix this broblem
my phone works ok now however it had broblem 4 days ago
i moved any folders that was in my storage card in to my document and now its ok but i am not sure that this is the problem i realy dont know what to do

TheRem · Aug 28, 2009

i found out that instead of soft resetting the Viva, you can just call your own number and enable the speaker... then the sound will be back to the normal volume and speed.

check it out if it'll work on your Viva... but of course you'll hear a busy line when you dial your own number.

Viva volume goes down automatically!!

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