[Q] Recommended website to unlock Lumia 900 (AT&T) UPDATED

Here is what i did.

when i called them i told that i have received this phone as gift from MS (this was true) and i have a signed contract with MS and i am suppose to develop software for Nokia Lumia ( now this was complete bull**** ) therefor i need to unlock the phone so i can test the software on different networks (another bull****). The lady on the phone said that they can not provide the unlock code then i told that they will have to send me mail so i can tell MS guys that ATT has refused to unlock the phone(another bull****). She put me on hold for like 20 mins or so and after that asked for my MS partner ( developer account) account details which i provided. again she put me on hold for some time and then i was told they have raised a spacial case request to unlock the phone and i should receive the code in 5-7 days. I got the code after 7 days which did not work and replied to the same mail saying it did not work they asked me to wait for 5-6 more days and i got the code yesterday.

Below is the mail i received

------------------------------------------------------------------------------------------------
From: KAYLOR, ****
Sent: 5/21/2012 19:56
To: chanakya sankritayayana
Subject: RE: Device Unlock Request

I was just getting ready to email you - I just received the information 10 minutes ago.

Please read the below carefully before attempting to unlock the device. Please let me know if this works or if you have any issues. I am sorry this took so long.






BEFORE ATTEMPTING TO USE THE UNLOCK CODE BELOW PLEASE VERIFY THE FIRST 15 DIGITS OF YOUR IMEI BY TYPING *#06# ON YOUR PHONE’S KEYPAD. THE UNLOCK CODE IS SPECIFIC TO THE IMEI. IF YOUR IMEI DOES NOT MATCH THE IMEI BELOW PLEASE CONTACT CUSTOMER SERVICE, DO NOT USE THIS CODE AS IT COULD PERMANENTLY LOCK YOUR HANDSET.

EMAIL: *******@west.com<mailto:********@west.com>
CASE: No Case
MOBILE: Partner
MANUFACTURER: Nokia
MODEL: 900 Lumia
IMEI: 3************4
UNLOCK CODE: 9******8
--------------------------------------------------------------------------------------------

UPDATE OCT 9, 2012
It seems AT&T is now unlocking these devices for anyone who's stuck it out and held onto their L900's. Please see here for more details:
http://www.wpcentral.com/att-lumia-900-uses-now-able-unlock-their-phones-kind

NOTE:
Rogers carries the Lumia 900 in cyan and black (as of 7/4/12). These phones can also be unlocked no problem.
Good luck everyone!

1) Unlock All Cellular - $64.99 (24-72 hrs)
http://www.unlockallcellular.com/nokia-lumia-900-unlock-code-p-197915.html

2) World GSM Codes - $59.99 (2-3days)
http://www.worldgsmcodes.com/nokia/Nokia-Lumia-900-network-unlock-code/

3) Cellphone Unlocker - $24.99 (up to 72 hrs)
http://www.cellphoneunlocker.com/unlock/at-t-usa/nokia/lumia-900

4) Mobile Xpress Canada - $30CAD (3-5 days)
http://www.mobilexpresscanada.com/index.php?main_page=product_info&products_id=275

5) Cut Your Sim - $79.99 (2-7 days)
http://cutyoursim.com/index.php/at-t-nokia-unlock-service.html

6) Cell Unlocker - $28.99
http://www.cellunlocker.net/nokia-unlock.php

7) Unlock That Phone - $39.99 (2-5 days)
http://unlockthatphone.com/

8) GSMFast.net - $50 (7-12 days)
http://www.gsmfast.net/order.php

FYI people, AT&T HAS the codes but either lower level reps don't have required access level to see them or they are not allowed to do so because they are always reviewed by their superiors. But AT&T does have the codes.

It is impossible that Nokia manufactured these phones without providing unlock codes for them as these unlock codes are paired with the phone as it is finished being manufactured. AT&T has the codes, but you will only get it if you try hard enough. But making up different stories every time you call will definitely put you into a black list.

There is no such thing as free cheese. As for me, I am planning to call AT&T as soon as I exchange my Lumia for another.

Dang, I blocked sitizenx's posts but now I have to read them in other peoples quotes

The guy is a legend in his own mind and he isnt worth the trouble.

I think he is one of those people who believes that he will get the last word in, repeat it often enough that everyone else will capitulate to his superior intelect.

I have chosen not to play his game anymore and I suggest those of you up in arms over his posts do the same.

hx4700 Killer said:

And to just add to the thoughts expressed here, in the US there is another notion the judicial system subscribes to. "Buyer Beware"

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What?! What law school did you go to? If you have a contract it doesn't matter whether you are a buyer or seller. The contract must be honored. Get a refund on that mail order law degree.

hx4700 Killer said:

If someone told you that you can and will get it unlocked right away for your purposes then you need to deal with THAT person and HIS manager.

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What?! Where do people get this stuff? If a sales representative of at&t makes a contract with you at&t is responsible. When I've had issues who do you think gets my certified letter some BS manager? No man, that thing gets mailed directly to the CEO and it is the corporate office that mails me my check.

hx4700 Killer said:

I don't have these kinds of problems because I de...

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I have these problems from time to time and you know what? I turn them into big business' problems. I have a 100% success rate on refunds. Actually it's higher than that to be honest because they often give me back a lot more than I asked for originally.

Plumsmcgillicuty said:

Maybe you should share some names and numbers, contribute to this thread and drop the holier than thou attitude.

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You will never make any headway dealing with trolls. Do you really want to know how to solve your problem and get a FREE phone? I'll tell you because unlike trolls I actually have knowledge and want to help.

Here is the procedure. I hope you bought this phone with a credit card like Mastercard or Visa. If you did it's simple. File a dispute with your credit card. Check your credit card's website it should have the information on there.

Before you file the dispute you need to make a paper trail. First look up who the CEO is and what the corporate address is. This should be in the 10-K filed with the SEC. It can be found in the SEC EDGAR database. Next write a very succinct objective letter stating the FACTS and what you would like (ie total refund or unlock code). Include a copy of your receipt and some supporting evidence that you live in Canada. Maybe a stamped passport page. I don't know if they do that for you guys or not. Maybe a copy of an id card with a Canada address if you feel comfortable sending that. Keep a copy of everything you send with the letter and the letter itself. Send the letter with some kind of delivery confirmation or via certified mail. In your letter ask for a response within 15 CALENDAR days so they don't BS you and tell you it was Arbor Day so they couldn't get back to you.

Now that letter may very well get you what you want. If it does not send a copy of it and all the documents you sent at&t to your credit card along with a polite OBJECTIVE dispute letter. Tell them you paid nearly $500 dollars for a phone they were giving away for free because you were told by paying that amount of money you could get it unlocked with no contract. Where ever possible include names dates and addresses. Send this letter to your credit card with some kind of delivery confirmation. You must first make a good faith effort to try and resolve the issue with the company. Unlike what some trolls were suggesting do NOT call. You've tried that already. Besides at the end of the phone call you have NO proof the phone call actually happened. Anyone that tells you to call at this stage is an idiot. You need to send certified letters or at a minimum letters with delivery confirmation so you can establish a paper trail. Email is acceptable as well. By which I mean you may include your email address in the certified letter to the CEO. Do NOT send an email to so BS person in customer service at this stage. You want to escalate this to the top.

Assuming you follow all my instructions to the letter and you write a professional polite OBJECTIVE letter you should get what you want. If they do not give you a 100% refund or unlock code your credit card will issue you a 100% refund. You won't even have to send the phone back to at&t. This has happened with me with other products and services. You will get a free Lumia 900. Then you just have to wait around for someone to come up with a reliable way to unlock it.

I am not making any of this up. The problem with America is the public is totally passive... unless it comes to bombing innocent unarmed women and children half way around the world. Then it's all flag pins and rah, rah. When a corporation decides to screw them it's "corporations are people" and they deserve our sympathy.

"Buyer beware." Yeah, F that. How about corporation beware. Don't get mad, get even. Seriously research your Canadian credit card contract and make sure it works the same as mine does in the US. If it does you will get everything you want without even having to go to court. If all else fails THEN go to small claims court. Frankly I wouldn't even mention the whole lawsuit angle in your initial letter. Let them turn you down and then dispute the charge. You will get a free phone.

Now you may say this seems like a bit of hassle. Really? You get a $500 phone for free at the end of it best case scenario. How long does it take you to earn $500? How many hours worth of work would you do for $500? You think internet trolls make $500 in a day? Doubt it. Ignore them.