Dead pixels :(

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gaurav2009

gaurav2009

Senior Member
Jun 14, 2011
1,026
247
Just got my moto e today and it has 2 dead pixels on upper right part(screenshot at bottom),anyone else got dead pixels on there screen?....i am really confused now what to do,should i go for replacing a device or just use it as it is?its first time i ordered anything from online like flipkart please reply thanks.
 

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Sukhi91

Sukhi91

Member
Apr 1, 2012
22
1
33
Patiala
techiezworld.com
gaurav2009 said:
Just got my moto e today and it has 2 dead pixels on upper right part(screenshot at bottom),anyone else got dead pixels on there screen?....i am really confused now what to do,should i go for replacing a device or just use it as it is?its first time i ordered anything from online like flipkart please reply thanks.
Click to expand...
Click to collapse

Just contact flipkart to replace the device, they will do it as soon as the device gets back in stock... these couple of dead pixels will bother you while watching videos etc. so better to replace it :)
 
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gaurav2009

gaurav2009

Senior Member
Jun 14, 2011
1,026
247
Sukhi91 said:
Just contact flipkart to replace the device, they will do it as soon as the device gets back in stock... these couple of dead pixels will bother you while watching videos etc. so better to replace it :)
Click to expand...
Click to collapse

There is only return option,no option for replacement...can u guide me please..
 
Mrtoxicgamer10

Mrtoxicgamer10

Senior Member
Jul 13, 2013
143
95
Hyderabad
technowrldindia.blogspot.in
gaurav2009 said:
Just got my moto e today and it has 2 dead pixels on upper right part(screenshot at bottom),anyone else got dead pixels on there screen?....i am really confused now what to do,should i go for replacing a device or just use it as it is?its first time i ordered anything from online like flipkart please reply thanks.
Click to expand...
Click to collapse

Get a replacement. It's always better to have a new device rather than a faulty one ;) I hope you know how to return your Moto E on flipkart.

---------- Post added at 05:06 PM ---------- Previous post was at 05:04 PM ----------
gaurav2009 said:
There is only return option,no option for replacement...can u guide me please..
Click to expand...
Click to collapse

When you return your device. You money get's refunded into your Flipkart account wallet in 24hrs. There's no option for Replacement on Flipkart, it's only return.
 
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G

georgea.cs

New member
May 21, 2014
3
1
Even my moto E got 2 dead pixel

Its visible only during video playback its visible as 2 light blue dead pixels, 1 almost middle of the screen and other near navigation touch button
I tried for a replacement option but flipkart got only return option so applied for a return and awaiting pickup.
Can you plz confirm they offered a return with cash back or replacement for your case ?
 
Last edited:
gaurav2009

gaurav2009

Senior Member
Jun 14, 2011
1,026
247
georgea.cs said:
Its visible only during video playback its visible as 2 light blue dead pixels, 1 almost middle of the screen and other near navigation touch button
I tried for a replacement option but flipkart got only return option so applied for a return and awaiting pickup.
Can you plz confirm they offered a return with cash back or replacement for your case ?
Click to expand...
Click to collapse
Only return option is available there so i will get my money back in flipkart wallet :)
 
J

jerrinfrncs

Member
Jan 22, 2012
22
3
Me too

Mine also has some dead pixels on it. Called Flipkart and asked for replacement, they told me that a product specialist will call in a day. Its been two days and no one called :(
 
gaurav2009

gaurav2009

Senior Member
Jun 14, 2011
1,026
247
jerrinfrncs said:
Mine also has some dead pixels on it. Called Flipkart and asked for replacement, they told me that a product specialist will call in a day. Its been two days and no one called :(
Click to expand...
Click to collapse

I really hate these dead pixels....you may ask for return of money on flipkart website rather than calling them....i will order a new one as soon as it gets back on website hope everything will be good this time :)
 
J

jerrinfrncs

Member
Jan 22, 2012
22
3
flipkart accepted replacement

gaurav2009 said:
I really hate these dead pixels....you may ask for return of money on flipkart website rather than calling them....i will order a new one as soon as it gets back on website hope everything will be good this time :)
Click to expand...
Click to collapse

Called them again after writing the post and told them my situation. Thankfully without asking too much questions they agreed to replace my phone. btw the stock will be back at 11pm.
 
A

Anikush

Senior Member
Dec 18, 2012
51
16
kolkata
i also ordered a moto e and display was defcted. it showed voilet color all over the display. so i emailed and also called them. they contacted me and shipped another moto e next day(yesterday) and it is in transit. i hope that this one will be good...
 
gaurav2009

gaurav2009

Senior Member
Jun 14, 2011
1,026
247
georgea.cs said:
I got a call from FK executive, he told to run dead pixel fix app to fix it.. :silly:
It dint help waiting a response from them on return
Click to expand...
Click to collapse

They told same to me,but i actually tried it earlier so i told them it did'nt worked they immediately accepted my return request.....today i got my new device and its flawless no dead pixels :)
 
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    Sukhi91
    Sukhi91
    gaurav2009 said:
    Just got my moto e today and it has 2 dead pixels on upper right part(screenshot at bottom),anyone else got dead pixels on there screen?....i am really confused now what to do,should i go for replacing a device or just use it as it is?its first time i ordered anything from online like flipkart please reply thanks.
    Click to expand...
    Click to collapse

    Just contact flipkart to replace the device, they will do it as soon as the device gets back in stock... these couple of dead pixels will bother you while watching videos etc. so better to replace it :)
    View
    1
    Mrtoxicgamer10
    Mrtoxicgamer10
    gaurav2009 said:
    Just got my moto e today and it has 2 dead pixels on upper right part(screenshot at bottom),anyone else got dead pixels on there screen?....i am really confused now what to do,should i go for replacing a device or just use it as it is?its first time i ordered anything from online like flipkart please reply thanks.
    Click to expand...
    Click to collapse

    Get a replacement. It's always better to have a new device rather than a faulty one ;) I hope you know how to return your Moto E on flipkart.

    ---------- Post added at 05:06 PM ---------- Previous post was at 05:04 PM ----------
    gaurav2009 said:
    There is only return option,no option for replacement...can u guide me please..
    Click to expand...
    Click to collapse

    When you return your device. You money get's refunded into your Flipkart account wallet in 24hrs. There's no option for Replacement on Flipkart, it's only return.
    View
    1
    jaspreet997
    jaspreet997
    Email and raise a request asap...they don't like late requests

    Sent from my XT1033 using Tapatalk
    View
    1
    G
    georgea.cs
    gaurav2009 said:
    Only return option is available there so i will get my money back in flipkart wallet :)
    Click to expand...
    Click to collapse

    I got a call from FK executive, he told to run dead pixel fix app to fix it.. :silly:
    It dint help waiting a response from them on return
    View

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