[Q] Sprint - best way to report dropped calls/network?

Search This thread
By:
Advanced…
P

Pyperkub

Senior Member
Oct 18, 2008
144
11
Hi all - I'm just wondering what the most effective way of reporting to Sprint areas where calls are dropped on a regular basis as well as areas where internet connectivity completely drops out. As an example there are areas on Hwy 101 in the SF Bay Area where phone calls consistently drop and I'd like to notify Sprint so that (hopefully) it will get fixed...

Thoughts? Is there an app for this ;)
 
W

weidnerj

Senior Member
May 24, 2010
344
57
Pyperkub said:
Hi all - I'm just wondering what the most effective way of reporting to Sprint areas where calls are dropped on a regular basis as well as areas where internet connectivity completely drops out. As an example there are areas on Hwy 101 in the SF Bay Area where phone calls consistently drop and I'd like to notify Sprint so that (hopefully) it will get fixed...

Thoughts? Is there an app for this ;)
Click to expand...
Click to collapse

Don't believe that there is, last time they did that, there was an uproar, Carrier IQ. (http://searchsecurity.techtarget.co...roversy-highlights-mobile-app-access-missteps)

You should contact Sprint using *2 and let them know. From what I have been told (just never know what the CSR will tell you to get you to go away) that Sprint knows when you drop a call automatically and when was happening to me, Sprint said it was on the tower side and not the phone side.
 
  • Like
Reactions: Pyperkub
You must log in or register to reply here.

Similar threads

j to the 4n
[ROM][Sprint] ViperOne 9.0.0 • Tweaks, HUB, Themes, Icons, OTAs and more
Replies
6K
Views
818K
SErooted
SErooted
S
Sprint SIM Unlock
Replies
1K
Views
404K
O
Olamide223
elvisypi
[Complete guide] to SIM unlock your HTC One Sprint for free
Replies
888
Views
442K
kakada777
kakada777
thatotherguy..
[GUIDE] Sprint sim unlock & Flash
Replies
544
Views
369K
D
DakshFella
OMJ
[ROM] Bad Boyz Sprint ONE ROMz | 5.0.2 | 6.23.651.10 | Deodexed | *Updated 11/23/15*
Replies
2K
Views
330K
OMJ
OMJ

Top Liked Posts

24 Hours All time
  • There are no posts matching your filters.
  • 1
    W
    weidnerj
    Pyperkub said:
    Hi all - I'm just wondering what the most effective way of reporting to Sprint areas where calls are dropped on a regular basis as well as areas where internet connectivity completely drops out. As an example there are areas on Hwy 101 in the SF Bay Area where phone calls consistently drop and I'd like to notify Sprint so that (hopefully) it will get fixed...

    Thoughts? Is there an app for this ;)
    Click to expand...
    Click to collapse

    Don't believe that there is, last time they did that, there was an uproar, Carrier IQ. (http://searchsecurity.techtarget.co...roversy-highlights-mobile-app-access-missteps)

    You should contact Sprint using *2 and let them know. From what I have been told (just never know what the CSR will tell you to get you to go away) that Sprint knows when you drop a call automatically and when was happening to me, Sprint said it was on the tower side and not the phone side.
    View

New posts