Video problem

sumitk31 said:

i am facing a strange problem with moto e.
When I send the videos shot with this phone using bluetooth/whatsapp the receiver is not able to play the videos. Even the sent video in whatsapp doesn't play on moto e either.
The voice is audible but the video shows only RGB lines.

Anybody else facing similar issue.
To fix the issue I tried stopping the camera app, then clearing the camera app cache.
This fixed the issue but after one day the issue again cropped up.

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sumitk31 said:

I tried playing the video in MX and VLC both can't disply the video.
On Moto E the original video can be played but the same video when sent via Whatsapp is not being played neither on the Moto E from which it is sent nor on any of the destination devices.

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sumitk31 said:

i am facing a strange problem with moto e.
When I send the videos shot with this phone using bluetooth/whatsapp the receiver is not able to play the videos. Even the sent video in whatsapp doesn't play on moto e either.
The voice is audible but the video shows only RGB lines.

Anybody else facing similar issue.
To fix the issue I tried stopping the camera app, then clearing the camera app cache.
This fixed the issue but after one day the issue again cropped up.

Click to expand...

Click to collapse

isseth said:

Hi, I am having same problem. Were you able to resolve the issue?

Thanks

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sumitk31 said:

i am facing a strange problem with moto e.
When I send the videos shot with this phone using bluetooth/whatsapp the receiver is not able to play the videos. Even the sent video in whatsapp doesn't play on moto e either.
The voice is audible but the video shows only RGB lines.

Anybody else facing similar issue.
To fix the issue I tried stopping the camera app, then clearing the camera app cache.
This fixed the issue but after one day the issue again cropped up.

Click to expand...

Click to collapse