Originally Posted by MothBox
I'm in the same position. Woke up yesterday, booted phone, black screen after "HTC One" screen. Oddly I could change the volume and the volume changer would display on a black screen. Restarted, same thing. Factory reset, no problems. All the while fast-boot is off.
Same thing happened this morning, cold boot, "HTC One" screen then black screen. Factory reset and immediately rebooted - same thing again! is this a hardware issue or a corrupt software issue?
Will go and join the incredibly long and slow moving at the HTC service centre after work.
---------- Post added at 12:34 PM ---------- Previous post was at 11:50 AM ----------
I've spoken with HTC customer services and they recommend taking the phone in to get it flashed - basically they think that there is a problem with the software. They claim it is a quick job.
They offered to come out to my office and collect my phone and return it tomorrow - I'm impressed with that level of service... pending they can fix it with a simple flash of the firmware!
im sorry to hear that
i really hope its a software issue and not the SOD X_X
i forgot to mention that can change the volume but it crashes after that, i cant increase or decrease.
im wondering if its a hardware issue why would it work after a factory reset?
please keep us updated, if its a software issue ill flash the RUU, if not i guess ill take it to our crap htc service.