Before I took my NC5 update, I had thought that maybe the reason why my internet on my phone was slow was just because I was still running "Jelly 'Beans' 7" and it was based on the ME7 baseband. Mind you, this just started about a couple of weeks ago. I figure that if it's a network issue, it may just blow away soon. I ended up getting so frustrated, I called Verizon. I was able to get the NC5 update but that still didn't solve it. The next solution by the tech support rep was to go ahead and swap the sim card. I went and exchanged it earlier but it's still slow as a slug on 4G. Sometimes, even like a slug that just had salt poured on it. It just wouldn't go. Is there a way for me to test the radio strength? I've been driving around and it seems like it drops in and out of 4G in areas where it didn't before as well. I'd rather not have to do an exchange since I don't like the refurbished models. Does anyone have any suggestions or can find another post similar? thanks in advance