[Q] need help, my note 3 cant connect to 3g or lte

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d3m0nyo666

Member
Nov 3, 2012
15
2
can anyone help me bout my galaxy note 3 n9005, got this problem with my data connection, i cant get 3g or 4g signal, i only got E connection, but when i try my sim card to other cellphones i can get H connection, i already checked my settings in my note 3 and all of it is right. hope someone can help me here. thanks
 

saf8

Member
Sep 24, 2010
35
1
اhi
it is ok go to setting more networks
mobile networks
network mode
chose wcdma/gsm

usually what u r talking about it should be on gsm only
 

d3m0nyo666

Member
Nov 3, 2012
15
2
sir

im already using lte/wcdma/gsm in my settings but the only signal it gives is E, but when i try my simcard to other device it can give H signal. is it a hardware problem? or software?
 

d3m0nyo666

Member
Nov 3, 2012
15
2
sir

very weak signal coz im only getting E on my note 3 n9005 but if i use a different device using the same simcard and location im getting H connection, i think there's a problem with my note3. do you know if there's a solution in this problem? thanks
 

vndnguyen

Senior Member
Sep 11, 2009
4,252
1,920
Vinnitsa
very weak signal coz im only getting E on my note 3 n9005 but if i use a different device using the same simcard and location im getting H connection, i think there's a problem with my note3. do you know if there's a solution in this problem? thanks

Enter *#2263# (*#BAND#) and see which option is selected?
 

d3m0nyo666

Member
Nov 3, 2012
15
2
sir

this are the options
1 automatic
2 wcdma band reference
3 gsm band reference
4 lte band reference
5 wcdma / gsm only
6 lte / wcdma only
7 lte / gsm mode only

and the one im using is automatic(lte/wcdma/gsm)
 

d3m0nyo666

Member
Nov 3, 2012
15
2
sir

tried using lte band reference but my network signal lost,
then tried using lte/wcdma only and again my network signal lost.
then last thing i tried is lte/gsm and the result is still the same got only E on my data.

pls help me. thanks
 

vndnguyen

Senior Member
Sep 11, 2009
4,252
1,920
Vinnitsa
tried using lte band reference but my network signal lost,
then tried using lte/wcdma only and again my network signal lost.
then last thing i tried is lte/gsm and the result is still the same got only E on my data.

pls help me. thanks

Check the APN settings for 3G connection? Ans compare them with the another phone.

Sent from my SM-N9005 using Tapatalk
 

d3m0nyo666

Member
Nov 3, 2012
15
2
sir

yes sir i check the apn setting on both devices and its identical to each other. same settings but got different results on data connection

:(:crying:
 

vndnguyen

Senior Member
Sep 11, 2009
4,252
1,920
Vinnitsa
very weak signal coz im only getting E on my note 3 n9005 but if i use a different device using the same simcard and location im getting H connection, i think there's a problem with my note3. do you know if there's a solution in this problem? thanks

Could you force-select WCDMA or LTE from the Settings menu?

I mean select 'WCDMA only' or 'LTE only', do not select 'LTE/WCDMA/GSM (auto connect)'.


Sent from my Nexus 7 using Tapatalk
 
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d3m0nyo666

Member
Nov 3, 2012
15
2
sir

Install my app 'Phone INFO *Samsung*', open menu 'Firmware Browser' to obtain the latest firmware for your device.


Sent from my Nexus 7 using Tapatalk


sir do i need to use kies to update? here's the screen shot sorry im noob on android, hope you can still help me. thanks samsung.jpg
image.jpg
 
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