wifi goes sleep even setting policy to "Always On"

DanteGR said:

UPDATE: So far today i am at 41% battery and wifi has not disconnected yet when in sleep mode (fingers crossed )

---------- Post added at 10:21 PM ---------- Previous post was at 10:03 PM ----------

Hey have u read this???? Seems it's not hardware related after all! Yeayyy!!
http://www.androidcentral.com/how-work-around-wifi-disconnection-issues-htc-one-x-and-one-s

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rally said:

I have the reverse issue - I WANT my phone to disconnect from WiFi when it's in sleep mode, but it doesn't. Whenever I'm at home I have tons of devices receiving push notifications and such, and I have no apps I need running in the background. When I go outdoors, I just enable 3G data and I'm all set.. However, the usage statistics shows that my WiFi is always on even though I've set it to be always off in sleep mode. I suspect this is one of the causes of my very crappy battery life (I have a large house with thick walls and only one router, so the reception in some rooms are awful, which probably drains the battery). While it does seem like a software issue, I sure hope it's corrected soon.

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1. SafeMode can also be activated by following these steps:
2. Shut down your phone.
3. Turn it back on
4. As soon as you see the "HTC" Logo, press and hold "Volume Down" button.
5. Safe mode will be activated with a tag in bottom left

With regards to your enquiry,

1)Please make sure there is enough free memory on the “Phone memory”, to check the available memory kindly go to Home>Menu>Settings>SD card & Phone storage, make sure that there is at least 5.0 free MBs on the phone memory, if not kindly delete some applications to free memory or you can go to Home>menu>Settings>Applications>Manage applications, and delete the cache of the applications you have
2)Please turn off the handset and restart it again while pressing and holding the "……" button to open the handset in safe mode, and check if the issue persists or not.
3)If you can access the handset in Safe mode, then the issue will be a result of a 3rd party application, kindly uninstall any 3rd party application that you have on the device, to remove 3rd party applications please open the device in “Safe Mode” and delete the applications.
4)If the issue is still not solved you can kindly try to perform a soft reset to the device by turning the device off, removing the battery and putting it back in again then turning on.
5)If the last step didn't solve the issue, kindly backup all the information on your handset either by synchronizing to a PC/laptop or by using a data backup software to back the information up on the memory card of the handset then perform a Factory reset to your handset, kindly follow the steps below to perform the Factory reset: Go To Home>Settings>Storage>Factory data reset, Tap "Reset Phone" then tap "Erase everything"

Kindly be informed that this process will erase all the information on the phone memory of your handset so please make sure that you have a backup of your data.

If the problem remains after resetting the phone, then you will need to send the phone to the repair center at the country of purchase, and we will need then to provide us with your phone serial number in order to know the origin of the phone.

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Dear,

Please note that your settings may be the root cause for this issue ,please uncheck this option and try again. (Refer to pic)

We have tried to reproduce this issue from our side but we cannot reproduce this issue.

Please let me know if you are using any application related to power saver or Wi-Fi functions.

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adazamim said:

Hello again,

I sent the exact symptoms of my problem to HTC and here's the answer I've got.
Sure this is a template generic reply to any problem.

What's really interesting on this reply is the "Safe Mode", a way to run your device without any Third Party Application
Point no. 3 in their reply below

This is something I haven't think of ....
Maybe this will be the answer,

I have googled how to activate the "HTC Function Test application" and found the following:
How to test HTC One X hardware functions?
Go to Phone. Dial in *#*#3424#*#*. HTC Function Test application will be loaded then. Take your time to test all of them.

Safe Mode, along with other several tests are listed.

Hint:

1. SafeMode can also be activated by following these steps:
2. Shut down your phone.
3. Turn it back on
4. As soon as you see the "HTC" Logo, press and hold "Volume Down" button.
5. Safe mode will be activated with a tag in bottom left

I will use this mode whenever the problem regenerates,
I will test WiFi,

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arnie105 said:

With regards to the suggestion in the reply you had of removing the battery....HOW???

So far today I haven't had any issues although phone is showing 60% charge left so will see what happens as the evening progresses.

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adazamim said:

Hello again,

I had anothe reply to my problem form HTC's Agent in Egypt, JoviTronix.

Here it is:



I need a confirmation from xda-users here on this thread:
Do you have the "Auto-Disconnect" option checked on your devices?
Does disabling this option solve the problem for you?!

Thank you all.

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ikuze said:

This happens to me every evening/night.
It's really annoying because I don't receive any mails/messages until I turn on my display.
I hope there will be a fix soon. (Shouldn't be there a setting for that?)

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http://ausdroid.net/2012/04/26/maintenance-update-for-the-htc-one-x-on-vodafone-rolling-out-tomorrow-morning/ said:

If you’re the proud owner of a HTC One X on Vodafone, it’s very likely you’ll be receiving an update tomorrow morning. The update isn’t going to change anything major (ie. no OS update), however, Vodafone says it will fix the following bugs, leaving you with a flawless user experience:

Enhanced system stability
Fixes to WiFi, GPS and USB interface to improve battery performance
Improved camera support for Instagram
Intermittent display noise issue fixed
Slow motion and camera power usage improvement
Signal indicator improvement
USB to PC detection, tethering and internet pass-through fix
WiFi indicator fix
The update will be an over-the-air affair, so don’t worry about having to sync the phone to your PC. It will be around 27MB in size and free to download over Vodafone 3G — we recommend you use Wi-Fi though. Make sure you battery is mostly full before updating your One X.

If you don’t yet own a HTC One X, please have a read of our review to see if it’s the right device for you. Or, you know, you could wait out for a little something from Samsung.

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