[Possible Solution]Sudden Battery Drop to %

deej_roamer · Apr 19, 2014

Some Moto G users have faced this issue of Sudden battery drop from 90% to 0% or 70% to 0% or similar
The problem is faced when phone is connected to pc and somehow a condition is changed.
Drop sometimes is just by connecting, sometimes by turning MTP off, Sometimes Turning USB Debugging off

I called up Motorolla for a Solution and they replied to tell me to do a factory reset. I didn't believe them but tried anyway and viola, it worked!

Performing a factory Reset (in some cases) solves the problem of sudden battery drop to 0%

Note: This is not a permanent solution, There is a chance for problem to come back, but also there is a chance that your phone will not face the problem!

It's been a month after reset, I haven't seen the problem again!
Hope it helps you too!

Share your Experience too! Weather it worked for you or not!

Durteedee · Apr 19, 2014

Where you using Android run time or dalvik?

Sent from my LT30p using Tapatalk

rogeriorp · Apr 19, 2014

Actually I only experienced it once, weeks before upgrading to kitkat and factory reseted a few times since then. Never happeed again although I suspected it was because I avoid plugging it on usb.

deej_roamer · Apr 28, 2014

I know right?

alikpronoy said:
It's really unbelievable that a factory reset can solve the problem of sudden battery drop.

I know right?

lost101 · Apr 28, 2014

Motorola have already said this is a serious issue; a reset will not solve it. They are releasing a patch asap.

https://forums.motorola.com/posts/7a7b068df1?commentId=774000#774000

padhu1989 · Apr 28, 2014

Factory reset won't solve the problem... Battery drop happened for me twice..one before factory reset and after factory reset too..

Sent from my XT1032 using XDA Premium 4 mobile app

michalurban · Apr 28, 2014

This is not a solution. Youre just lucky.

deej_roamer said:
Some Moto G users have faced this issue of Sudden battery drop from 90% to 0% or 70% to 0% or similar
The problem is faced when phone is connected to pc and somehow a condition is changed.
Drop sometimes is just by connecting, sometimes by turning MTP off, Sometimes Turning USB Debugging off

I called up Motorolla for a Solution and they replied to tell me to do a factory reset. I didn't believe them but tried anyway and viola, it worked!

Performing a factory Reset solves the problem of sudden battery drop to 0%

It's been a month after reset, I haven't seen the problem again!
Hope it helps you too!

eyalny · Apr 28, 2014

I did hotspot usb tethering an hour ago and the battery went to 0
I'm on 4.4.2

Minervamc · Apr 29, 2014

Try reset the phone.Maybe some software went wrong.

padhu1989 · Apr 29, 2014

Minervamc said:
Try reset the phone.Maybe some software went wrong.

Don't suggest anything if you don't know.. Factory reset won't solve this problem and this issue is not related to any software... I am seeing you suggesting factory reset in some other thread also.. Keep quiet if you don't know..

Sent from my XT1032 using XDA Premium 4 mobile app

knizmi · Apr 29, 2014

This happenned to me yesterday. 70% -> pluged it into a computer -> 0%
I connected it to a wall charger and waited until it charged to 100%. No big deal, problem solved.

cryptoncore · Apr 29, 2014

I don't really class this as a solution. Having to reset your phone as a pain. Lol.

Sent from my XT1032 using xda app-developers app

deej_roamer · Apr 29, 2014

IF it is not a software problem, how come motorola can promise a patch?

padhu1989 said:
Don't suggest anything if you don't know.. Factory reset won't solve this problem and this issue is not related to any software... I am seeing you suggesting factory reset in some other thread also.. Keep quiet if you don't know..

Sent from my XT1032 using XDA Premium 4 mobile app

IF it is not a software problem, how come motorola can promise a patch?
I am not saying you are wrong, I am saying you shouldn't ask somebody to keep quite... because you think it is wrong!

I realise the point that factory reset is not a permanent solution and the de-calibration of the sensor can occur even after reseting the phone. I'll change the title to possible solution.

But to also quote KirkStormberg from https://forums.motorola.com/posts/7a7b068df1?commentId=774000#774000

root cause (which we believe is an intermittent error in a sensor measurement)

is defiantly a software problem. And if there is a chance of removal/ temporary denial of problem, then i think you shouldn't discourage people.
specially not from a healthy discussion!

deej_roamer · Apr 29, 2014

I realised that!!

michalurban said:
This is not a solution. Youre just lucky.

I realised that!!
I changed the Title!
but i don't think its wrong in sharing, may be someone else can get lucky too!

padhu1989 · Apr 29, 2014

deej_roamer said:
IF it is not a software problem, how come motorola can promise a patch?
I am not saying you are wrong, I am saying you shouldn't ask somebody to keep quite... because you think it is wrong!

I realise the point that factory reset is not a permanent solution and the de-calibration of the sensor can occur even after reseting the phone. I'll change the title to possible solution.

But to also quote KirkStormberg from https://forums.motorola.com/posts/7a7b068df1?commentId=774000#774000

is defiantly a software problem. And if there is a chance of removal/ temporary denial of problem, then i think you shouldn't discourage people.
specially not from a healthy discussion!

I just meant it's not related to any installed apps... My bad I mentioned it wrongly... I got angry because that guy suggesting a factory reset for every thread and for all the issues... You could see his reply in few threads...

Sent from my XT1032 using XDA Premium 4 mobile app

deej_roamer · Apr 29, 2014

So let him!

padhu1989 said:
I just meant it's not related to any installed apps... My bad I mentioned it wrongly... I got angry because that guy suggesting a factory reset for every thread and for all the issues... You could see his reply in few threads...

Sent from my XT1032 using XDA Premium 4 mobile app

He won't get many thanks if his suggestion is stupid, and just look at his reply he is not reasoning! why are you loosing your calm!

Peace Bro!

Minervamc · Apr 29, 2014

padhu1989 said:
Don't suggest anything if you don't know.. Factory reset won't solve this problem and this issue is not related to any software... I am seeing you suggesting factory reset in some other thread also.. Keep quiet if you don't know..

Sent from my XT1032 using XDA Premium 4 mobile app

I tried give the solution.It is the last way when the other solutions couldn't.But first try to charge the device untill 100%.The battery suddenly drop maybe caused of unperfectly charging/unplugged when the battery under 100%.The next check the USB debugging.Make sure it on.I think All device(my experienced) sometimes have the same problem like this.

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[Possible Solution]Sudden Battery Drop to %

deej_roamer

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Durteedee

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rogeriorp

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deej_roamer

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lost101

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padhu1989

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michalurban

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eyalny

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Minervamc

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padhu1989

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knizmi

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cryptoncore

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deej_roamer

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deej_roamer

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padhu1989

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