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eallan

Senior Member
Apr 23, 2010
1,428
113
Would have? I think the majority are happy; even with this earth shattering discovery that can only be detected on certain color backgrounds at very specific light levels. I kind of feel for those that have spent the past two weeks hunkered over their phone obsessing about the screen. I'm sure the overwhelming majority of SGS2 owners have been out actually enjoying the phone. I'm going to post pics of mine tomorrow so the "jury" that is a handful of contributors on this thread can officially confirm my phone's condition. Regardless, as I said in an earlier post, problems I can't see really don't bother me. I'm on a plane using Netflix over Wi-Fi to watch a movie. I'm going back to that because it makes me feel better about my phone then this thread.

What's with the chip on your shoulder? Why so defensive?

No one is hunkered down for two weeks staring. I noticed it the first time i turned on a phone. Good on you if you don't scrutinize a near thousand dollar purchase, and don't care.

The fact is, there is a flaw in all the screens we've seen. It's a problem, and it impacts the enjoyment of the expensive device. You look at the screen every single time you use this phone. It should be made right, no need to defend samsung, they'll be just fine.

You don't have to participate if if makes you such a grump.
 

MartinNH

Member
Nov 22, 2008
25
0
I think the S2 is a great phone! And thats one of the reasons why I don't just send it back and demand a refund because of the screen. I could ask for a replacement, but I know I would have to wait for weeks before it got back in stock, and I would be without a phone during that period. The fact that the phone is that good, makes it even more sad to see a flaw like the one with the screen.

The problem is not that big during daytime, a lot of ambient light makes the gradient less noticeable. But when I'm using the phone in the evening, it's very noticeable.

The Superamoled plus is one of the phones biggest selling points, and therefore the fact that so many phones, perhaps all, has faulty screens is a big story. Remember how big the antenna problem with the iPhone 4 got? And that didn't bother a lot of users either.

The problem varies from phone to phone, but it seems that most phones has it in some form. On my phone it's obvious most of the time, as a gradient going across the screen. The effect is hard to photograph, the human eye is much better at distinguishing small color variances than a camera. Took some more shots of the screen and attached them here.
 

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jvidia

Senior Member
Jun 1, 2011
916
107
Lisbon
I don't really notice that yellow tint everyone talks about. Or at lest I think I don't :D

But I don't know if it is my mind doing tricks but I almost swear that the left side of the screen (when in vertical position) is a little darker than the right side.

Then I decided to test the screen with some 100% RGB images to see the uniformity of the image tone and found this disturbing fact:

h**p://img34.imageshack.us/img34/551/img4213mw.jpg

h**p://img690.imageshack.us/img690/336/img4214t.jpg


Here are the RGB images that I used in that test:
h**p://megaupload<dot>com/?d=X0B6EMG0

Can anyone do this test and report the result?

Thanks.

PS: sorry for the ** and the <dot> in my post text but as I am a new user, the board rules prevent me from posting web links. Never seen this rule in other boards :mad:

** = tt
<dot> = .

;)
 

xclusiv8

Senior Member
Mar 13, 2011
125
14
Its is impossible to get a hold of samsung regarding this. I've mailed them, i even wrote on their facebook channels. Samsung Mobile, Samsung Mobile UK, Samsung Service. One of them deleted my post and the other has'nt answered. But i dont know if those facebook channels are actually run by samsung. Does'nt hurt to ask right =P
 
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BarryH_GEG

Senior Member
Jan 16, 2009
10,197
5,142
Spokane, Washington
You don't have to participate if if makes you such a grump.

Please don't mistake my intentions. From my post and thanks count you should be able to tell I'm not a troll. I don't for a munute doubt that there is an issue with the screen as outlined originally. I think the debate is over the severity of the problem, number of phones impacted, and whether each phone has the problem to the same degree.

Someone posted a screen shot of their phone a couple of pages back and proudly said, "see, my phone doesn't have it." He was corrected within minutes. He didn't have a problem and now he does. If the actual user of the phone can't detect the problem it can obviously be pretty subtle.

People that may be looking at purchasing a SGS2 could easily read this thread and think the phone's a disaster. That would be a shame. My counterpoint isn't by any means a personal attack or a denial of the issue. But, as in all discussion boards, exploring different viewpoints and sides of an issue should be healthy and welcome.

Expectations are personal. If yours haven't been met than by all means pursure any path you choose to rectify the situation. But just as it would be unfair of me to tell you what your expectations should be, the same holds in reverse when I offer a different viewpoint.

My wit sometimes doesn't translate well though the pen. If I offended anyone I'm sorry. Also, from PMs I've received, I'm not the only one that feels this way.
 

jvidia

Senior Member
Jun 1, 2011
916
107
Lisbon
After all I can see something yellowish tint but I think it is very very unnoticeble.


min% brigthness: h**p://img215.imageshack.us/img215/3703/img4227r.jpg

25% brigthness: h**p://img137.imageshack.us/img137/5905/img4228d.jpg

75% brigthness: h**p://img8.imageshack.us/img8/3632/img4229tk.jpg

100% brigthness: h**p://img14.imageshack.us/img14/3236/img4230c.jpg



What do you think?
 
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F

Fahadroid

Guest
i dont think the problem is with the screen because i tried another image that had gray color only and there's no white spot

edit:
furthermore i tried entering h**p://fiddle.jshell.net/qFxsC/1/show/ with firefox and theres no white nor yellow spot
so the problem is with google browser not the screen.
 
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xclusiv8

Senior Member
Mar 13, 2011
125
14
I kinda got fed up with this. Bought a Nexus S instead! :) Got it for 482USD. Pretty cheap.
 
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robbiekhan

Senior Member
Aug 22, 2009
1,420
323
Serious business is serious up in this thread I see :p

Anyway, in the flesh mine seems fine, and it seems fine in my photos too:

1:
sgs-ii_leftsideyellowornotidontknowwhattheff_1.jpg


2:
sgs-ii_leftsideyellowornotidontknowwhattheff_2.jpg


3:
sgs-ii_leftsideyellowornotidontknowwhattheff_3.jpg


All taken with the same white balance (6500k) and same shoot settings.

I don't notice it in the flesh and if it is there it's so small it's not worth messing about over tbh.
 

xclusiv8

Senior Member
Mar 13, 2011
125
14
Serious business is serious up in this thread I see :p

Anyway, in the flesh mine seems fine, and it seems fine in my photos too:

All taken with the same white balance (6500k) and same shoot settings.

I don't notice it in the flesh and if it is there it's so small it's not worth messing about over tbh.

I must say that yours is the best so far but its still there but barely noticeable.
I would not return that device.
psuktbxr.jpg
 

robbiekhan

Senior Member
Aug 22, 2009
1,420
323
Hue/sat on yellow, Why didn't I think of that! I use it all the time for work lol.

But yeah, you certainly don't notice it in normal usage.
 

aussiebum

Senior Member
Dec 5, 2008
1,450
128
I must say that yours is the best so far but its still there but barely noticeable.
I would not return that device.

I squinted really hard but couldn't see the yellowness that you say it's noticeable in the screenshot. Do you mind circling it in the image?

I've also checked my own SGS2 as well as my friend's and haven't noticed any display defects either.

If the SGS2 display flaw was that widespread, wouldn't the 1 million Koreans who have bought the phone noticed it by now and made a super fuss about it?
 

xclusiv8

Senior Member
Mar 13, 2011
125
14
I squinted really hard but couldn't see the yellowness that you say it's noticeable in the screenshot. Do you mind circling it in the image?

I've also checked my own SGS2 as well as my friend's and haven't noticed any display defects either.

If the SGS2 display flaw was that widespread, wouldn't the 1 million Koreans who have bought the phone noticed it by now and made a super fuss about it?

If you look at my image you can see that there are two clocks ;) One of them is on the wrong side.
 

eallan

Senior Member
Apr 23, 2010
1,428
113
Please don't mistake my intentions. From my post and thanks count you should be able to tell I'm not a troll. I don't for a munute doubt that there is an issue with the screen as outlined originally. I think the debate is over the severity of the problem, number of phones impacted, and whether each phone has the problem to the same degree.

Someone posted a screen shot of their phone a couple of pages back and proudly said, "see, my phone doesn't have it." He was corrected within minutes. He didn't have a problem and now he does. If the actual user of the phone can't detect the problem it can obviously be pretty subtle.

People that may be looking at purchasing a SGS2 could easily read this thread and think the phone's a disaster. That would be a shame. My counterpoint isn't by any means a personal attack or a denial of the issue. But, as in all discussion boards, exploring different viewpoints and sides of an issue should be healthy and welcome.

Expectations are personal. If yours haven't been met than by all means pursure any path you choose to rectify the situation. But just as it would be unfair of me to tell you what your expectations should be, the same holds in reverse when I offer a different viewpoint.

My wit sometimes doesn't translate well though the pen. If I offended anyone I'm sorry. Also, from PMs I've received, I'm not the only one that feels this way.

We're just not going to see eye to eye on this one, which is fine.

I don't think it's a bad thing if people see this thread and realize that they're about to buy an expensive device with a flaw that is annoying to many of us.

Of course all views are welcome, but there is no need to go to bat for samsung and/or defend a defect.

Whether or not it's subtle is irrelevant. Obviously, enough of us noticed to have a 400 post thread and multiple blog posts.

The path we're pursuing is raising awareness, investigating, and trying to reach out to samsung. It is made more complicated by the fact that it isn't out in some of our countries ;)

Take care.
 

kitch9

Senior Member
Feb 12, 2010
307
83
Man, this thread is (IMO) a huge fuss about nothing........

I've checked the numerous test screens and yes, admittedly if I hold the phone in the correct light and at the right angle I may be able to see something sometimes.

I'd guess its probably intentional to save power consumption.

There's a couple of compromises on this phone it appears, firstly the Wi-Fi signal is not quite as strong as other phones, although the phone does a good job of maintaining a link when its got it, and secondly the screen can't quite drive all its pixels perfectly all of the time, so if you're using a specific test pattern and holding the phone in the right light at the perfect angle all the time you might want to send it back.

If not, you'll have the most amazing looking screen of any phone to date, on a phone with a battery that blows away most other phones.....

I dunno, maybe you should get a Nexus S or something.

LOL....
 

sesamee

Member
Jul 19, 2008
42
5
It's not a raison !

You pay 600€ for a S2 without manufacturing defect!
Must be prevented samsung and wait for the response.

There's a couple of compromises on this phone it appears, firstly the Wi-Fi signal is not quite as strong as other phones
:confused: mine is perfect, better than I9000.
 

mur76

Senior Member
Dec 26, 2004
94
11
$600 is nearly enough for a HD TV. Imagine you get one with a similar defect. You would definitely return it.

Sent from my Orange San Francisco using XDA App
 

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  • 7
    Just got my new SGS2 3 days ago, really liking it but stumbled into a screen problem and would like to know if it's just me/it's normal/I need to change a setting to fix the problem.

    Just like the title says, the left side (about 1/3) of my screen changes the colour of the image to a more yellowish tint. This seems to happen just when the brightness is quite low, and tends to disappear when close to 100%.
    It is rather subtle, but can be seen where there's white text on a darker background (white characters become darker the closer they are to the left border), or when looking at an uniform colour.

    I created this test page to make the problem more apparent: http://fiddle.jshell.net/qFxsC/1/show/
    When visiting it on the S2 browser and setting browser brightness to around 20%, it becomes quite visible.
    Anybody else with the same problem?

    EDIT:
    We still DO NOT have pictures of a phone WITHOUT the problem described above!
    If you believe your SGS2 has a perfect screen, please post pics of the notification area taken in the dark at both 0-20% brightness and 100% brightness!

    UPDATE
    Various websites have started to talk about this problem, linking to this thread:
    - http://mobile.engadget.com/2011/05/30/is-your-galaxy-s-iis-display-yellow-on-the-left/
    - http://pocketnow.com/android/samsung-galaxy-s-ii-screen-problems-trouble-in-paradise
    - http://www.onlinesocialmedia.net/20...2-s-ii-screen-problems-users-en-masse-report/
    - http://gsmarena.com/samsung_galaxy_...y_uneven_brightness_yellow_tint-news-2719.php

    I have just sent an email to GSMarena asking if they could check the unit they reviewed to see if it has the same problem. Of all the phone reviews I have seen, theirs seems to be the most focused on image quality, I'm sure that if their unit doesn't have this problem, they would be able to take clear shots of a flawless screen.

    EDIT:
    GSMarena took screens of their unit using the above test link, and while so far I believe theirs is the best looking display that we have seen so far, it *STILL* has the problem.
    I am going to link this thread to samsung UK next, in the hopes they will give an official answer acknowledging the problem.

    EDIT:
    latest firmwares seem to fix this problem or at least make it much less noticeable.
    5
    Wow, a lot was covered in the past couple of pages. Some I wish I knew before I bought the phone. Here's what I've taken away:

    1) The variance from screen to screen in SAMOLED is high. The poster who saw 11 phones each with screen variations from each other is pretty telling. I also did a search on "amoled screen problems" and forum posts popped up for pretty much every brand of phone that has the screen. Bottom line is you get brighter colors, blacker blacks, and along with that more risk that individual phones will perform differently. For those seeking perfection it doesn't look like SAMOLED offers any guarantees.

    2) Expectations are different. I think I lucked out as there really isn't anything noticeable to me in everyday use. But because screens vary so much (see #1) it's really luck of the draw and may be that way for a long time unless technology and/or production processes improve. The response to this comment will probably be "but I owned a (insert phone here) and it never had any screen problems." From what I just read I'd ask if you saw them all? There might be something particularly funky with the new 4.3" screen or the SGS2 production process but apparently AMOLED has some drawbacks in every application.

    3) If you accept that AMOLED has inherent flaws, Samsung obviously knows this. I read an interesting article that said the only reason Apple didn't go with SAMOLED in the iP4 was concerns about inventory being sufficient. I'm assuming they did a little research before considering the technology. You guys make it sound as if Samsung has three guys in a rice paddy designing and building their phones. They probably have hundreds of people in R&D, production, and QC with a million dollars of equipment at their disposal. A 95% quality benchmark is relatively easy to hit. Each point beyond that doubles in cost so 98-99% is a likely target. They probably have some sort of allowable flaw rate of "X per 1,000 units." If they're like every other company they continually pull random samples off the line to make sure they're hitting their QC benchmarks and tolerances. In short, they know when there's issues and they're willing to accept them to a prescribed threshold. Because we got phones early in the production process the "X per 1,000" may have been much higher than projected. Regardless, those waiting for some type of massive recall or mia culpa from Samsung are probably going to be waiting for a long time.

    4) I posted pics of my phone for everyone to see and given the chance to swap it for a perfect specimen I'd probably avoid the hassle and keep it. It's literally fine for me. If in looking at the pics what's shown doesn't meet your standards, wait a couple months before making a purchase. Apparently mine's a better specimen and there's risk that whatever you get could be worse. Of course, what's good for some is awful for others so without a specific phone in front of you I guess its really hard to see where in the spectrum your expectations may fall.

    So, basically, here are the options:

    1) For those buying now, live with what you get and hope later production runs improve. Then, get your screen replaced under warranty at some point in the future.

    2) Return the phone and re-buy a better specimen at some point in the future should things improve.

    3) If you buy now and get a really crappy specimen, exchange it within the 7-28 day DOA window until you get an example you can live with hoping "perfect" might be available in the future.

    4) For those importing the phone to the U.S., you should really consider the risk that exists. If you get a crappy specimen, you'll either have to ship it back to the UK or have Expansys do it for you. Since each phone seems to vary wildly the next one could be better or worse. Knowing what we know now I probably wouldn't have gotten the phone or waited a few months for things to shake out.

    To those that are happy (I am), enjoy your phone. To those that aren't, pick one of the three options above. While storming the castle with pitchforks and torches makes for great theater, it rarely accomplishes anything. The SGS GPS issue was legend and much worse than this as it effected every phone. It took Samsung six months to react and they never publicly declared it an issue. So this thread can grow to a 1,000 pages and every online site could post a story a month about the SGS2 screen and nothing may ever happen since, like I said above, Samsung was most likely aware of the issue before we were.

    Food for thought.
    4
    Kind of like "if a tree falls in the woods can any one hear?" The only problems I care about are ones I can see. I'll tell the person who calibrates $5K monitors he doesn't know what he's doing because all the pros on this forum said so.

    Sent from my GT-I9100 using Tapatalk

    Why not cut the attitude and just take a picture of your screen. There is no need for hostility. We are all trying to help each other right?
    And you cant blame people that dont even know you for not trusting your word. So do the most logical thing, snap a picture. That is how science work. Evidence.

    I am not saying i dont trust your word i am just saying that the rabbit is in your hat and you cant just tell people you have a rabbit in the hat without actually pulling out the rabbit and showing people.
    4
    To everyone that went out of his/her way to tell us to get a grip: please drop it, this is clearly not the thread best suited for you.

    I created this thread because I could see the problem even on the homescreen - the webpage came later, so that I could have a test case where it would be reliably absolutely obvious.

    Some of you are happy with a less than perfect product.
    Not me and obviously not a fair few other people, or this problem would've never even hit endgadget and all the other sites otherwise.

    I want a flawless smartphone, and I will either RMA my SGS2 till it gets fixed, or buy another phone.
    If you decided that your SGS2 is good enough, I don't see why you are implying that we should be happy with it as well. Do you see anybody suggesting you should RMA the phone you are happy about?

    Also, I don't see why I should accept a flaw on my phone because your HDTV/LCD monitor/dishwasher display has one as well. My monitors and TVs are absolutely perfect, and I won't settle for anything less than that.
    3
    You don't have to participate if if makes you such a grump.

    Please don't mistake my intentions. From my post and thanks count you should be able to tell I'm not a troll. I don't for a munute doubt that there is an issue with the screen as outlined originally. I think the debate is over the severity of the problem, number of phones impacted, and whether each phone has the problem to the same degree.

    Someone posted a screen shot of their phone a couple of pages back and proudly said, "see, my phone doesn't have it." He was corrected within minutes. He didn't have a problem and now he does. If the actual user of the phone can't detect the problem it can obviously be pretty subtle.

    People that may be looking at purchasing a SGS2 could easily read this thread and think the phone's a disaster. That would be a shame. My counterpoint isn't by any means a personal attack or a denial of the issue. But, as in all discussion boards, exploring different viewpoints and sides of an issue should be healthy and welcome.

    Expectations are personal. If yours haven't been met than by all means pursure any path you choose to rectify the situation. But just as it would be unfair of me to tell you what your expectations should be, the same holds in reverse when I offer a different viewpoint.

    My wit sometimes doesn't translate well though the pen. If I offended anyone I'm sorry. Also, from PMs I've received, I'm not the only one that feels this way.