PSA: Verizon now has remote "desktop" capability
I'm not sure how long this has been going on but I was on a call to customer service last night trying to get the WatchESPN app running properly on my phone and the "tier 2" technician asked if it would be okay to take control of my phone. I've been in the IT field quite some time and I knew he was asking to remote into my phone (ala pcAnywhere.)
I gave him permission and quickly got a text message saying vdm (Verizon desktop manager?) was trying to connect. I'm rooted with Dubbsy's 4.2.2 GPE ROM and I was nervous about a Verizon rep snooping around my phone (warranty concern.) I'm not sure if it was the ROM or the fact that I was in a bad cell area, but he was never able to connect. We never did get the app to run properly either.
Just giving people a heads up about Verizon's (new???) capability; I've never had anyone ask me in over three years with the company. Careful rooted users, if they see you've rooted they may make a notation (with or without telling you) in your account and when you bring your phone in for service--it may get declined.
is rollin' wit...