Can you answer the battery question re Stock, aftermarket, etc.
Change the battery and see what happens.
Is the original battery, if it was originally OEM, damaged in any way.
Swim in the pool, etc. etc.....
If it ain't being recognized, it may not be charging.
Is it being charged, it's possible even though not showing.
But in this case law, I think the battery, contacts of device battery compartment, etc. may be damaged.
But you need to rule this out or in as per my posts......
The battery may be completed discharged.
Over discharged which can be a dangerous condition.
I advise you test another OEM battery, and to discontinue use of ccurrent battery from a safety standpoint.
Better safe than sorry, as they say
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