I've been troubleshooting voice recognition issues for a while now dating back to the GS3 before I got the GN2. So this will not be phone specific.
This applies to an unrooted and locked GN2. In other words, full stock. I am running Go Launcher but that should not matter.
Statement of Problem ("Problem"): Google Now voice search, and Google voice recognition from keyboard microphone buttons, will often not connect to Google over 3G/4G with valid data connection, with the screen showing "Initializing" (when on Google Now) for 20 seconds and then "Can't connect to Google" message, or a frozen/suspended microphone icon when attempting voice recognition via keyboard. Note: The Problem does NOT happen when on WiFi.
Analysis: Google Now and Google voice recognition services work fine on wifi. When driving, signal shows 3G or 4G with 2 or more signal bars, however, Problem symptoms appear.I confirm 3G/4G data because web browsers work and Google Play store works.
During troubleshooting, I learned that Google Now and Google voice recognition services require an active internect connection - however I have confirmed I do have an active internet connection via 3G/4G because Google Play works. The stock voice recognition via stock keyboard does NOT require active internet connection. I have confirmed that the mic button on the stock keyboard always works over 3G/4G. I have confirmed the mic on Swift Key keyboard, when Google voice services is selected as input mode, does not work on 3G/4G but does on wifi. But this cant be a Swift Key issue because whenever the mic does not work, Google Now voice recognition does not work.
What I have ruled out: It always works on wifi. Almost always does not work on 3G/4G despite confirmed signal. I turned OFF wifi just in case the code has a bug thinking there should be a wifi signal which is not present. I tried turning OFF Google Now and still have same problems with Google search and Google voice recignition.
What I think i found: I uninstalled the Play Store Update for Google Search to return Google Search to stock version of Google Search App. As soon as I do that, Google Now and Google voice recognition services work again over 3G/4G.
Is anyone else experiencing this problem? If so, can you try and uninstall the Google Search update and go back to the Google Search stock app to see if it works? You can always reinstall the update to compare.
I am out of ideas. I want my Google Now and Google voice recog over 3G/4G in addition to wifi.
Adam
P.S. One last note..... I searched high and low on the internet and cannot find folks with this problem. So that tells me maybe it is a setting on my phone? But I am good at this... I cant figure it out. If my un-installationof the Google Search Update fixes this... I may have found an unreported bug! I am testing this solution now over next 48 hours.
This applies to an unrooted and locked GN2. In other words, full stock. I am running Go Launcher but that should not matter.
Statement of Problem ("Problem"): Google Now voice search, and Google voice recognition from keyboard microphone buttons, will often not connect to Google over 3G/4G with valid data connection, with the screen showing "Initializing" (when on Google Now) for 20 seconds and then "Can't connect to Google" message, or a frozen/suspended microphone icon when attempting voice recognition via keyboard. Note: The Problem does NOT happen when on WiFi.
Analysis: Google Now and Google voice recognition services work fine on wifi. When driving, signal shows 3G or 4G with 2 or more signal bars, however, Problem symptoms appear.I confirm 3G/4G data because web browsers work and Google Play store works.
During troubleshooting, I learned that Google Now and Google voice recognition services require an active internect connection - however I have confirmed I do have an active internet connection via 3G/4G because Google Play works. The stock voice recognition via stock keyboard does NOT require active internet connection. I have confirmed that the mic button on the stock keyboard always works over 3G/4G. I have confirmed the mic on Swift Key keyboard, when Google voice services is selected as input mode, does not work on 3G/4G but does on wifi. But this cant be a Swift Key issue because whenever the mic does not work, Google Now voice recognition does not work.
What I have ruled out: It always works on wifi. Almost always does not work on 3G/4G despite confirmed signal. I turned OFF wifi just in case the code has a bug thinking there should be a wifi signal which is not present. I tried turning OFF Google Now and still have same problems with Google search and Google voice recignition.
What I think i found: I uninstalled the Play Store Update for Google Search to return Google Search to stock version of Google Search App. As soon as I do that, Google Now and Google voice recognition services work again over 3G/4G.
Is anyone else experiencing this problem? If so, can you try and uninstall the Google Search update and go back to the Google Search stock app to see if it works? You can always reinstall the update to compare.
I am out of ideas. I want my Google Now and Google voice recog over 3G/4G in addition to wifi.
Adam
P.S. One last note..... I searched high and low on the internet and cannot find folks with this problem. So that tells me maybe it is a setting on my phone? But I am good at this... I cant figure it out. If my un-installationof the Google Search Update fixes this... I may have found an unreported bug! I am testing this solution now over next 48 hours.
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