[Q] POLL: I RMA'd my Tablet/Dock and...

If you RMA'd your Tablet/Dock, what was the result?

  • RMA'd Tablet-No problem found, disconnect persists

    Votes: 0 0.0%
  • RMA'd Tablet-No problem found, disconnects stopped

    Votes: 0 0.0%
  • RMA'd Tablet-Problem found, disconnect persists

    Votes: 0 0.0%
  • RMA'd Tablet-Problem found, no more disconnects

    Votes: 0 0.0%
  • RMA'd Dock-No problem found, disconnects stopped

    Votes: 0 0.0%
  • RMA'd Dock-Problem found, disconnect persists

    Votes: 0 0.0%
  • RMA'd Dock-Problem found, no more disconnects

    Votes: 0 0.0%
  • RMA'd Both-No problem found, disconnect persists

    Votes: 0 0.0%
  • RMA'd Both-No problem found, disconnects stopped

    Votes: 0 0.0%
  • RMA'd Both-Problem found, disconnect persists

    Votes: 0 0.0%
  • RMA'd Both-Problem found, disconnects stopped

    Votes: 0 0.0%

  • Total voters
    1
  • Poll closed .
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linuxkidd

Senior Member
I'd like anyone who actually RMA'd either their Tablet, Dock or both due to the tablet/dock disconnect issue to please vote in the poll above.


Please Only Vote If you RMA'd due to this issue..

Please also comment in the thread if you're issue was resolved with answers to the following:
* What was noted as the resolution.
* Is it a different dock?
* What is the build date of your working dock?
* Is their noticeably less slack in the connection (tablet wiggle)?

Just trying to get a feel for what people's experience has been... Ultimately, I hope to help everyone with a faulty dock/tablet connection understand what they should send in, and what they should state is wrong for the best fix rate.

Thanks!
LK
 
Last edited:

sbdags

Inactive Recognized Contributor
Jun 24, 2007
12,753
15,558
Kenilworth, Coventry
OnePlus 9 Pro
Wow so many options :D And none of them for mine.

I RMA's mine (both tab and dock as Asus wouldn't take just the dock) as I had a the loose hinge issue but no disconnects yet. They sent it back apparently fixed but I can't see any difference. It still wobbles in the hinge.
 

linuxkidd

Senior Member
Wow so many options :D And none of them for mine.

I RMA's mine (both tab and dock as Asus wouldn't take just the dock) as I had a the loose hinge issue but no disconnects yet. They sent it back apparently fixed but I can't see any difference. It still wobbles in the hinge.

LOL, the one option I didn't think of!

I had two different tablets and the dock disconnected on both, so they just wanted the dock. Didn't do me any good though..

So no disconnects on your setup at all?? At least someone's is working..

LK