So I'm still going back and forth with VZW to fix the GPS/4G connection problem. Tech support basically told me that it's a known problem with the Rez. and they are trying to resolve it. According to the my case worker, my options right now are to further troubleshoot and wait for a software update OR they would send me a "like-new", similar model phone. Anybody been through this before and have suggestions?
I really like the Rezound, but they aren't going to send me another one. She mentioned sending me a Galaxy Nexus, but I'm not familiar with them. Obviously they're not going to ship a One X, but from a customer's point of view what could I realistically ask for? IMO....they should compensate me for the time, trouble, and all the accessories purchased for the Rezound. I've only had the thing for a few months. Thanks!