[Q] Newbie- Need Help with Droid 3
Hello. I am new on this forum and I am looking for help. I am by no means any type of programmer, so please be kind, and if you can help me great. Right now I can use some help.
I have owned a Droid 3 since July 2011. I have never done any type of stuff correlated to the operating system on the phone. The phone has worked great, up until this past Saturday (09/28/2013). In the afternoon, the phone literally went from working fine, to only being on the "Motorola Dual Core Technology" Screen, and nothing else.
I have searched across a number of forums and ran across others who have experienced this issue as well. I have talked to Verizon idiots in the store as well as their tech support with no success.
I have read about starting the phone up with the X key and the Power Button, to get the Android Logo on screen and then to the Android Recovery where you can Reboot the phone, Clear the Cache Partition, etc. I have done all of these Multiple times... I have not done a factory reset as of yet.
At this point, I am eligible for an upgrade from Verizon anyway... BUT- I still have a ton of photos and videos that are on the internal memory of the phone. The few pictures that I had on my SD card, I have since moved those over to my computer. The SD card is currently empty.
Is there anyway that I can get a copy of the Operating System to load up onto the SD card, and choose the Reboot from SD card on the Android Screen to get my phone to start up so that I can get my pictures and videos off of it? Before Saturday I was able to plug my phone into the computer and the phone was recognized as a device...now the driver is not even recognized by the computer.
In my own opinion, it sounds like something in the Operating System of the phone got corrupted. As I mentioned, I am far from being a computer programmer, so any type of "Deep" computer language; it is over my head... this is why I am asking if there is a copy of the Operating System or Kernel,etc. that I can load onto the SD card, and then put the SD Card into the phone and go the Android Menu to Boot from the SD card, to see if I can get the phone to actually start up....
My apologies if I have not used any correct terminology but hopefully someone here can help me. At this point, I don't even want to use this phone anymore and I am ready to move onto another Droid devce. I just want to know if there is someway that I can get my pictures and videos off of the phone before doing the dreaded last resort of a factory reset. I have 2 years of my life in pictures on that phone... some of which may or may not be backed up on Verizon's servers....
Any help would kindly and greatly be appreciated.