This must be a pretty common problem. I had the exact same issue as OP, tried everything to fix it and nothing. Thankfully, I had an upgrade waiting for me. I tried to send mine in for warranty repair but no dice because of the bootloader being unlocked. (I even flashed it back to stock so that it didn't say "UNLOCKED")

Originally Posted by taylrjones

This must be a pretty common problem. I had the exact same issue as OP, tried everything to fix it and nothing. Thankfully, I had an upgrade waiting for me. I tried to send mine in for warranty repair but no dice because of the bootloader being unlocked. (I even flashed it back to stock so that it didn't say "UNLOCKED")

They didn't want to repair it because they knew it had been unlocked? Are we talking about motorola?

same thing happened to mine..... it was a hardware issue, had it replaced...sorry..