Originally Posted by qasde455
I don't know what a clean install or dirt flash is. And wouldn't a factory reset erase everything on my phone?
i was under the impression this was a problem with not only me but a lot of others. Is factory reset the only option?
If others have this problem then voice your concerns in the appropriate thread for the app. Here in General Q&A by name it is Generic and not specific to any app. So you will not get correct help. If you posted in the app's thread, you will get news about updates and fixes/workarounds.
Since we don't know if its your setup or the app, you need to eliminate at least your setup as a potential cause of the issue. Sometimes Dirty flash is ok. But if issues creep up then you need clean install. You have to backup your contacts, photos and any other app preferences such as Launcher. Ideally use Titanium backup to do this. Make sure the backup is stored on the External SD Card.
After that is done, you have to do factory Reset. If you complain to the Rom Developers, this is the first thing you'd informed. So yes under the present circumstances, you have to do factory reset.
If you read the OP for your Rom, I will bet more than likely this is one of the steps mentioned there as part of installation instructions.