[Q] Error - Cannot open Int/Ext memory card folders from laptop
I have a Micromax A116. The experience has been great.
Though from last few weeks i have been facing a trouble. When the device is connected to my laptop, i am not able to open any folder in the internal and external drives of the device. I am able to access those folders from the device itself but not from the laptop.
The issue has been prevailing since i connected my device to a desktop in my college library via the usb cable , to transfer few files. Some malwares may have been transferred as well.
Before that it was working fine. I used to open folders and do copy paste stuff through laptop as well. Now i cannot.
All the folders in the drives have turned into shortcuts and give an error on double click. I have attached a snap of the same to be more clearer for you people. Please have a look and suggest a solution. Its been a pain to transfer stuff through bluetooth only.
From my side i scanned the drives of the device with Kaspersky Internet Security original licensed version , it found out some malwares and removed them but still the issue stays. It was done through laptop only.
If the same issue has been stated previously in the forum, i apologize for bringing it up again as i was not able to find a similar one.
I tried linking the snap to this thread directly but as i am a new user its not letting me do that. Please look at the attachment instead.