double pictures received in text

rfarrah · Feb 3, 2014

Every time my wife's GS3 receives a picture in a text message, she gets 2 of them. Phone is completely stock and only has the default messaging app installed. No others.

Any ideas as to what may be causing this?

amirTor · Feb 3, 2014

rfarrah said:
Every time my wife's GS3 receives a picture in a text message, she gets 2 of them. Phone is completely stock and only has the default messaging app installed. No others.

Any ideas as to what may be causing this?

1. Check mms configuration in Message settings (attached)

2. Try to follow your carrier guide for reconfiguring MMS APN (relevant data access points (attached))

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rfarrah · Feb 4, 2014

amirTor said:
1. Check mms configuration in Message settings (attached)

2. Try to follow your carrier guide for reconfiguring MMS APN (relevant data access points (attached))
View attachment 2556374 View attachment 2556376

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Thanks. Can you help me understand why that would send double pictures?

amirTor · Feb 4, 2014

rfarrah said:
Thanks. Can you help me understand why that would send double pictures?

I'm not a big expert of the subject, but it seems to be something to do with the MMS server receiving double picture-retrieval requests from your wife's device (by another installed app for instance).

BTW- does she have AT&T message app installed, because it seems to be a known issue with it: http://www.galaxys4forums.net/forum/12-galaxy-s4-help/2988-receiving-double-mms-messages.html

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double pictures received in text

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