[Q] [q] need help - got stuck with new gtablet

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I received my new GTablet day before yesterday from Amazon. I read through a lot of forums before deciding to buy it. Out of the box, I charged it and connected it to the wireless network. Worked fine. It got updated as well. I tried few options and play with it a bit and then the most awful thing happened. I got this message "Sorry The application Dashboard Home (process com.tapntap.homne) has stopped unexpectedly. Please try again"
I tried power + volume but it didnt help. I want to go through the whole clockmod and tnt 2.4 update but right now I am stuck. Viewsonic supports recommed to send it back to Amazon and a get a newone. But if there is a way to start using my Gtablet 'now', please let me know. If I use the Clockmod, will I get stuck and will never be able to return it? I NEEED HELP...

Originally Posted by coolrazas

I received my new GTablet day before yesterday from Amazon. I read through a lot of forums before deciding to buy it. Out of the box, I charged it and connected it to the wireless network. Worked fine. It got updated as well. I tried few options and play with it a bit and then the most awful thing happened. I got this message "Sorry The application Dashboard Home (process com.tapntap.homne) has stopped unexpectedly. Please try again"
I tried power + volume but it didnt help. I want to go through the whole clockmod and tnt 2.4 update but right now I am stuck. Viewsonic supports recommed to send it back to Amazon and a get a newone. But if there is a way to start using my Gtablet 'now', please let me know. If I use the Clockmod, will I get stuck and will never be able to return it? I NEEED HELP...

Do you have clockwork mod on it? If you DO put it on there, you CAN get it back off and return the unit to stock, so don't worry too much about that. You have to perform an nvflash though (which is not necessarily harder than installing clockwork mod or a custom rom, but can be problematic at times.)
The thread on that is here: http://forum.xda-developers.com/showthread.php?t=861950
If it were me, I would give installing clockwork mod a try and update to the newest viewsonic rom or try one of the custom roms such as Vegan, TnT Lite or TwoTapsX.
Hopefully it works out for you - I'm confident it will. These things are almost impossible to brick.

Thanks a lot for a quick reply. So the way I understood....
1: I need to install Clockmod and that will bring the Gtablet back to Stock
2: After that I need to do the nvflash
3: and then I can install tnt2.4
Does that make sense.... Do I need to do the nvflash.. Just from the look of it, it seems kind of complex.
Again I really appreciate your quick reply on this.

Originally Posted by gogorman

Do you have clockwork mod on it? If you DO put it on there, you CAN get it back off and return the unit to stock, so don't worry too much about that. You have to perform an nvflash though (which is not necessarily harder than installing clockwork mod or a custom rom, but can be problematic at times.)
The thread on that is here: http://forum.xda-developers.com/showthread.php?t=861950
If it were me, I would give installing clockwork mod a try and update to the newest viewsonic rom or try one of the custom roms such as Vegan, TnT Lite or TwoTapsX.
Hopefully it works out for you - I'm confident it will. These things are almost impossible to brick.

Originally Posted by coolrazas

Thanks a lot for a quick reply. So the way I understood....
1: I need to install Clockmod and that will bring the Gtablet back to Stock
2: After that I need to do the nvflash
3: and then I can install tnt2.4
Does that make sense.... Do I need to do the nvflash.. Just from the look of it, it seems kind of complex.
Again I really appreciate your quick reply on this.

1. No. ClockworkMod does not bring the tablet back to stock. It makes it easier to flash custom ROM's and backup your tablet.

2. No. You do not have to nvflash after installing Clockwork. That would remove it.

3. Sort of. You can go right to installing a custom ROM as soon as you have ClockworkMod installed. DO NOT use TwoTapsX if you have installed ClockworkMod. It will not work and will result in you having to do an nvflash. TnT_Lite will work just fine.

coolrazas,

I think you should be cautious!! VS has told you to exchange it. That might not be a
bad idea.

BUT, it all depends on how serious the original error was. And I haven't heard an
authoritative answer on that yet.

IF you can handle all the stuff that's been suggested -- you might make it good as
new. But you also could have more problems.

I know you are anxious to have the tab and be up and running -- but I'd make darn
sure I had a good one first even if that means sending it back.

Rev

I agree. I think I can handle the techie stuff (new to android but seasoned on Windows platform) but you are right. If the hardware is faulty then I will be facing the same problem again. When I called Viewsonic Customer support, they said that they are aware of this issue so just send it back. She was pretty straight on the phone.

And again, I have to ask this question. Why in the world isn't viewsonic spending more resources on software? With better software, the gtab would be in direct competition with both the xoom and ipad 2.

I completely agree. If the issues are known and after reading tons of information on xda forum, its insane not to listen to this large customer base and really bring this tablet to the next level and capture a larger chunk of the market. Pretty amazing.

Originally Posted by K J Rad

1. No. ClockworkMod does not bring the tablet back to stock. It makes it easier to flash custom ROM's and backup your tablet.

2. No. You do not have to nvflash after installing Clockwork. That would remove it.

3. Sort of. You can go right to installing a custom ROM as soon as you have ClockworkMod installed. DO NOT use TwoTapsX if you have installed ClockworkMod. It will not work and will result in you having to do an nvflash. TnT_Lite will work just fine.

This is an excellent point - I should have mentioned this in my original reply.

Originally Posted by coolrazas

I tried power + volume but it didnt help.

Did you let it actually restore the factory default? My Gtab did the same thing (I just got it last week) and I had to reset it. It's odd that the factory reset is different than what it ships with. But, either way, you have to wait for the message on the screen that it's reloading the image BEFORE you let go of the volume+ button.