[Q] Sprint and your Rom...

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i just go done talking to sprint.... my phone has a Display problem...i asked for a warranty replacement. I told them what happened and i didnt tell them it was rooted because of the obvious reasons.... as it turns out sprint can actually remotely go into your phone and know exactly what you are running.... They asked about myn and warm 2.2.... so i had to tell them... so just a heads up be careful who you talk to.... did anyone else know this?

Wow, I didnt know that but thanks for the H.U.
Luckily I have TEP so its not much of a problem but that would be something to look out for if your phone starts acting up

What happened?

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Did they follow through with the Warranty or void it? I do IT work for a few sprint stores and was told that rooting the phone would void its warranty (hence why I ask). In the same breathe, none of them at the stores would know

Thanks for the info.

Originally Posted by jpagel

Did they follow through with the Warranty or void it? I do IT work for a few sprint stores and was told that rooting the phone would void its warranty (hence why I ask). In the same breathe, none of them at the stores would know

Thanks for the info.

they said that my warranty is VOID until i can prove that im on stock rom and the only way to do that is by going to the store.

Originally Posted by lui22

they said that my warranty is VOID until i can prove that im on stock rom and the only way to do that is by going to the store.

Dang man that's no good. Sorry to hear.

So what if you ruu back to factory settings? About 3 weeks ago I had to have a speaker replaced they didn't say anything about it but he actually asked me if I had ever thought about rooting I just played dumb. That's crazy though that they can see that remotely... actually no thats not that crazy.

Sent from my PC36100 using XDA Premium App

Just run the ruu. If your phone is usb connected and the only issue is the display that won't prevent you from going back to stock. You can check usb connectivity in windows or by doing an adb devices if you have set up adb.

Sent from my PC36100 using XDA App

So flash back to a stock Rom and and turn s back on. That's proof...

Sent from my PC36100 using XDA Premium App

Originally Posted by lui22

i just go done talking to sprint.... my phone has a Display problem...i asked for a warranty replacement. I told them what happened and i didnt tell them it was rooted because of the obvious reasons.... as it turns out sprint can actually remotely go into your phone and know exactly what you are running.... They asked about myn and warm 2.2.... so i had to tell them... so just a heads up be careful who you talk to.... did anyone else know this?

WHAT IS WRONG WITH SPRINT.that is Invasion Of Privacy completely Unlawful and unnessecary why cant they just have asked you .......very concerning

Just flash the 1.47 RUU then run S-ON. You'll be essentially downgrading low enough to where you can re-run Unrevoked with no problems whatsoever. Good luck.