Touch panel- fail

---

So the one time I decide to take the thundy out the case I drop it getting out of the car. I pick it up and its non responsive, can't get past HTC green/white screen. I tried holding vol down and I went into system info. It says touch panel- fail?!? Did I really toast this thing in one drop?

Ouch buddy let us know how it goes that makes me cringe as I always rock my phones naked, well except the nexus one neoprene that i have used on both incredibles and the nexus one I own. Wish it was big enough for my Thunderbolt that case has saved my ass a couple times

So Jcase helped me flash back to stock and it now says S-On in bootloader but I still can't get past HTC logo. I think it dropped just right and broke the screen. Be careful if your running your phone without a case guys, Im a good example. First drop, ruined the screen! Now I have to wait for a replacement to get shipped.

ok so I got the $5.18/ month insurance from Verizon, they tried to offer a $6.99/month plan that adds a 6 month warranty to the exchange and then took it back saying you cant with the thunderbolt.

So my question is should I just tell them I lost the phone and get to keep the battery, sd card, and possibly fix the touch screen later to put it on Metro PCS? Verizon says they cover lost phones, does anyone know if I will have more trouble if my phone is lost versus broken?

Also if its broken is there anyway of getting out of the $100 deductible?

Anyone know if I have to wait a day after adding insurance or any trouble I will run into with this?

So you would tell them you lost it even though you dropped it?

Sent from my ADR6400L using XDA App

Ill admit its sneaky, but to be honest Im mad that this phone didn't hold up better. The battery casing popped off relatively easy when it was dropped which was its downfall. Now I have to pay $100 and Im just supposed to be ok with this?

If Verizon still had a 30 day policy I could just take it to them but they are tightening the reigns.

Pics to follow showing light damage

Here are the pics

The only damage cosmetically to the phone is the nick on the corner and a scratch to the camera lens bezel that I can't really get to show up in a picture. Phone looks pristine, yet isn't worth more than a brick.

You can justify all you want but it doesn't make it right. Good luck

Sent from my ADR6400L using XDA App

Originally Posted by azturbomini

You can justify all you want but it doesn't make it right. Good luck

Sent from my ADR6400L using XDA App

Your right this phone is built to withstand nothing. Seems weird that 15 days after the bolt's release verizon is changing all their return policy rules.

Also no extended warranty available for the replacement, when they are offering it on other devices. I think I will keep this phone as my own insurance policy..