Headphone jack problem - please read and comment..

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My Streak7 has sprung up a little problem where the audio cuts off when the headphone plug is wiggled slightly. Has anyone else experienced this? If so, did you get it replaced? And if so, did your replacement have the same problem?

I am trying to figure out if this is common or not, as I have two weeks left before I have to keep this thing, if this is a common issue - I will have to get a refund as the main use for this is listening to music at work. So, even if you have not had this issue, please post telling me so. For mine, when the cable is pressed towards the front of the device it cuts off, when it is pressed towards the back it does not. Obviously it is a short with the pin, perhaps it is just bent...

Thanks..

Originally Posted by daveid

My Streak7 has sprung up a little problem where the audio cuts off when the headphone plug is wiggled slightly. Has anyone else experienced this? If so, did you get it replaced? And if so, did your replacement have the same problem?

I am trying to figure out if this is common or not, as I have two weeks left before I have to keep this thing, if this is a common issue - I will have to get a refund as the main use for this is listening to music at work. So, even if you have not had this issue, please post telling me so. For mine, when the cable is pressed towards the back of the device it cuts off, when it is pressed towards the front it does not. Obviously it is a short with the pin, perhaps it is just bent...

Thanks..

It did not happen in my case.

It should be a audio jack problem. or the headset.

Originally Posted by jiwengang

It did not happen in my case.

It should be a audio jack problem. or the headset.

Gotta be the jack, I tried three different cables same thing, it looks like one of the metal pins (looking into the jack it is the one on the screen side) is pushed in when it should be protruding slightly. I am going to get a replacement (thank goodness for root & Nandroid!) and hope it doesn't develop this problem... I really like my Streak.

Just a quick update, T-Mobile confirms that this is not a known common issue for the device, so that makes me feel better. I will swap it out on Saturday (work schedule doesn't allow me to get to a store before then) and pray the new one doesn't ever have this issue. If anyone else feels like chiming in on the subject, please do - the more responses the better..

I had a similar problem with one set of headphones. I think it might be related to the length of the pin. I tried using standard ipod headphones and worked fine (short pin). The first set I used that did not work had a microphone attached to them. I have not tried with any other since (longer pin).

Originally Posted by purelywasted

I had a similar problem with one set of headphones. I think it might be related to the length of the pin. I tried using standard ipod headphones and worked fine (short pin). The first set I used that did not work had a microphone attached to them. I have not tried with any other since (longer pin).

Unfortunately for me, this is with numerous headphones and cables all with different styled plugs. Some with the longer plug (meant for i-whatevers), some with standard shorter plugs, and some in-between. The stock headphones, the stock headphones from my Nexus One, the stock headphones from my wife's MT3GS, the stock cable from my AKG headphones and all of the custom cables I have for my headphones... I am getting it replaced tomorrow. Thanks for sharing your experience though.

No problems using samsung vibrant headphones on my streak. Haven't tried any others yet. Think you just got a bum device.

Sent from my Dell Streak 7 using XDA Premium App

Yeah, looking into the new device's jack you can definitely see where the old one was broken. The connector was almost shoved into the device, whereas it should protrude slightly.

Restoring my internal storage, then I will restore my Nandroid backup and hopefully be up and running like this never happened. Never tried restoring a Nandroid onto a replacement device before, hope it works out!

Restoring my Nandroid now! Can't wait to boot it up!

Booting!!! Oh my, the anxiety.
Hot ****in' damn! it worked 100%!

No this issue with my streak 7 + SHURE earphone