[Q] Response from Asus r.e Keyboard

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Guys & Gals

Just a quick Q - how long did people have to wait before getting a response from Asus r.e the keyboard addon? (this is via the ilovekeyboard@asus.com email)

I'd like not to miss out on the keyboard, but also don't want to spam them with mail re-sends.

TIA

I think I got a reply after about a day and a half on it.

Originally Posted by demonotter

I think I got a reply after about a day and a half on it.

When did you email please?

Let's see...emailed them 14th April, 16:26, got a reply back on the 15th 15:22 - ok, misremembered how long it took for them to reply, then.

Less than 24 hours for me

Took about a day and a half for me. I got the reply around 16:30 UK time.

I got my reply within a few minutes, however their responses are manual and constrained by working hours. I also emailed them within 10 mins of the offer being available, so they may be a bit busy at the moment (they have to auto generate an invoice and create a manual order etc as they normally don't sell direct to customers).

Check your spam folder just in case though.

Originally Posted by human_error

I got my reply within a few minutes, however their responses are manual and constrained by working hours. I also emailed them within 10 mins of the offer being available, so they may be a bit busy at the moment (they have to auto generate an invoice and create a manual order etc as they normally don't sell direct to customers).

Check your spam folder just in case though.

Spam's clear - I'll give it til tomorrow AM and fire another one over to them!

Thanks for responses all

Do you get another email once you've paid the invoice, sorta like a confirmation?

Originally Posted by mrgrey1701

Do you get another email once you've paid the invoice, sorta like a confirmation?

I never got one, though I read in another thread that if you write and request confirmation, they will give it to you.