Attend XDA's Second Annual Developer Conference, XDA:DevCon 2014!
5,729,690 Members 47,217 Now Online
XDA Developers Android and Mobile Development Forum

Issue with TB

Tip us?
 
zax10
Old
#1  
zax10's Avatar
Senior Member - OP
Thanks Meter 93
Posts: 872
Join Date: Nov 2010
Location: Inman
Default Issue with TB

Guys.

I am rep for VZW. I am having a strange issue with a customer TB. I have called HTC and VZW tech support. The customers phone is going into hboot on its own. I have not been able to replicate the problem but the customer has been through 2 and is having the same issue. I can not figure out how he can get to hboot without powering down and rebooting into it. Any ideas would be awesome.

Zack
 
hammer4203
Old
#2  
Senior Member
Thanks Meter 26
Posts: 509
Join Date: Mar 2010
He is holding the volume down when he is powering it up!

Sent from my ADR6400L using XDA Premium App
Device: MyTouch Slide *ROOTED*
 
zax10
Old
#3  
zax10's Avatar
Senior Member - OP
Thanks Meter 93
Posts: 872
Join Date: Nov 2010
Location: Inman
No from what he is saying he can make a call. The phone gets stuck then reboots to hboot. I have installed custom roms and clockworks on multiple phones so I know what he isnt doing lol. I just cant figure out what he is doing to cause the problem. I do not think it is hardware though. I dont know. I have been stumped by this one.
 
hammer4203
Old
#4  
Senior Member
Thanks Meter 26
Posts: 509
Join Date: Mar 2010
Could be an app not playing nice. My wife has one on her tb that causes a reboot from time to time. She just won't remove them one by one to find it. But she's not rooted. Fast boot does some weird stuff too. I would still look at an app that may not work well with the tb. Some of them I use to use just don't seem to work right on my tb.

Sent from my ADR6400L using XDA Premium App
Device: MyTouch Slide *ROOTED*
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes