[Q] Hero blocked from making calls

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I tried to get my phone unlocked today, however ever since then my phone hasn't been able to connect to any networks. I had to give my Imei number to get in unlocked, is there some way this could have been used to block my phone?

Originally Posted by johno86_4

I tried to get my phone unlocked today, however ever since then my phone hasn't been able to connect to any networks. I had to give my Imei number to get in unlocked, is there some way this could have been used to block my phone?

Yes in theory it could. Try the old sim and see if it works.

To block an imei requires access to the network systems, although you could phone them up and perhaps maliciously block an imei.

Did you use a reputable unlocker?

I used one off ebay however they had 15000 positive feedback.
I rang T-mobile and they say my phone is not blacklisted but its also not been unlocked. I dont know if this is true as when I put my unlock code in it said unlock ok and now when I put another network sim in it doesnt ask for the code. Ive since tried to use an orange sim card in it and this works but I dont know if this is anything to do with the fact that Orange and T-mobile have merged.
If it isnt unlocked then i dont know where to put a new unlock code in.

Originally Posted by johno86_4

I used one off ebay however they had 15000 positive feedback.
I rang T-mobile and they say my phone is not blacklisted but its also not been unlocked. I dont know if this is true as when I put my unlock code in it said unlock ok and now when I put another network sim in it doesnt ask for the code. Ive since tried to use an orange sim card in it and this works but I dont know if this is anything to do with the fact that Orange and T-mobile have merged.
If it isnt unlocked then i dont know where to put a new unlock code in.

Lol you are fine.

Tmobile don't know it is unlocked. It worked fine if the sim doesn't ask for the code now.

If an orange sim works then phone is OK. What is original problem again?

Lol sorry I havent been very clear.
Ive bought a Tesco mobile sim and that is what I want to use however when I try this sim it wont connect to the network. Ive also tried a O2 sim with the same result however an Orange sim does work
I really have no idea what could be causing it and ringing Tesco/T-mobile has been no help at all lol.

Might be a stupid question but are you sure you can get Tesco Mobile signal? Both Tesco Mobile and o2 use the o2 network. So that's probably worth checking.

Originally Posted by snailydale

Might be a stupid question but are you sure you can get Tesco Mobile signal? Both Tesco Mobile and o2 use the o2 network. So that's probably worth checking.

Ive tried it in my girlfriends iphone and it works perfectly so I cant imagine its the signal. I'm totally flummoxed, the only thing I can think of is if the phone isnt unlocked, but then why then does the orange sim card work?

OK I've come to the conclusion that it hasn't been unlocked and the reason the Orange sim card works is something to do with their networks being joined. If this is the case is there a way of re-entering the sim unlock code?

TMOBILE has blocked your sim, you may need to root

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Originally Posted by johno86_4

OK I've come to the conclusion that it hasn't been unlocked and the reason the Orange sim card works is something to do with their networks being joined. If this is the case is there a way of re-entering the sim unlock code?

TMOBILE has blocked your sim, you may need to root. My experience is this: I have a rooted HTC that works fine, however when I put the sim in my S2 or a second T-Mobile phone I get the error message "cannot connect to network" even though I have 5 bars.