Gameloft Support Experiences?

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Hey all,

Anyone had any experience with Gameloft support?

I rooted my phone, but had already purchased 3 games from Gameloft so I lost them. I have been emailing support (with receipts) for 8 days now asking for new download details, and the only response I get is from their automated reply.

I want more of their games, but after this experience I may just have to get them all... in an alternative way

Anyone else experience similar?

Rixter

Originally Posted by Rixter757

Hey all,

Anyone had any experience with Gameloft support?

I rooted my phone, but had already purchased 3 games from Gameloft so I lost them. I have been emailing support (with receipts) for 8 days now asking for new download details, and the only response I get is from their automated reply.

I want more of their games, but after this experience I may just have to get them all... in an alternative way

Anyone else experience similar?

Rixter

you shoudnt loose any data rooting your phone

Ok my bad, didn't think that one through. I lost the data when I flashed the bootloader.

I had a similar experience, 3 days without reply, then i went onto their support forums and put the request there, got an answer the following morning.

Originally Posted by shakelie

I had a similar experience, 3 days without reply, then i went onto their support forums and put the request there, got an answer the following morning.

Thanks, I'll give that a shot next

When you download a gameloft game the .apk should be in the downloads folder of your memory card... surely that should still be there...

Sent from my R800i using XDA App

Ive never had a problem with support with gameloft, if i lost an apk i just emailed support, they then sent an email link or a text link with the download. Modern combat 2 didnt work poperly so they asked me what game i wanted for free to keep while they worked on a patch, got myself real football 2011 for nothing. Just be pleasant to the support team and youll get better responses