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Shigster
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Default [INFO] ****ing Best Buy

Bought the Transformer and chose ship to store.

Got an email telling me it would be available for pickup from the 12th to the 22nd.
I called BestBuy to confirm and got a confirmation.

Got an email yesterday saying it would be available for pick up the 8th.

Got an email today saying it wouldn't be available for pickup.

Called BestBuy again, and the guy told me that it wasn't available anywhere and canceled my order.

I am pissed, waiting since the 26 and now no more tablet...Just going to go pick up an Iconia instead...

Did anyone else have this problem?
 
grenademasta
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Well I don't shop at Best Buy anymore. I have been lied to by their sales people about their extended warranty. They lied to me saying if I bought their warranty, they will replace an item if it broke. When it broke, guess what? They didn't replace it and they took a month to fix it.

Note: Use your American Express or Visa Signature card and get a free one year warranty on top of a one year warranty. You don't even have to register the product.

If you don't use the credit cards above or want a longer warranty, use Squaretrade. Make make sure you google an online coupon code for around 30% off. A 3 year warranty for the Asus Transformer is $40 with a 30% off coupon code from Squaretrade.
 
Pacifik
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Quote:
Originally Posted by grenademasta View Post
Well I don't shop at Best Buy anymore. I have been lied to by their sales people about their extended warranty. They lied to me saying if I bought their warranty, they will replace an item if it broke. When it broke, guess what? They didn't replace it and they took a month to fix it.

Note: Use your American Express or Visa Signature card and get a free one year warranty on top of a one year warranty. You don't even have to register the product.

If you don't use the credit cards above or want a longer warranty, use Squaretrade. Make make sure you google an online coupon code for around 30% off. A 3 year warranty for the Asus Transformer is $40 with a 30% off coupon code from Squaretrade.
Yeah I bought a tv from them with extended warranty. When the screen had a warped image they couldn't confirm the problem because they refused to plug an antennae into it. If they wouldn't do that then what did they do for diagnosis.
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trgi21
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Quote:
Originally Posted by Shigster View Post
Bought the Transformer and chose ship to store.

Got an email telling me it would be available for pickup from the 12th to the 22nd.
I called BestBuy to confirm and got a confirmation.

Got an email yesterday saying it would be available for pick up the 8th.

Got an email today saying it wouldn't be available for pickup.

Called BestBuy again, and the guy told me that it wasn't available anywhere and canceled my order.

I am pissed, waiting since the 26 and now no more tablet...Just going to go pick up an Iconia instead...

Did anyone else have this problem?
what is BestBuy?.......?

I stopped shopping there longtime ago....I thought they went bankrupt.....oh I think they are in line at bankruptcy court. (behind other BB).

Sorry to hear man.
 
seshmaru
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Originally Posted by trgi21 View Post
what is BestBuy?.......?

I stopped shopping there longtime ago....I thought they went bankrupt.....oh I think they are in line at bankruptcy court. (behind other BB).

Sorry to hear man.
Pretty sure they are the biggest electronics store chain in the US and are nowhere near going bankrupt.
 
Shigster
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I stopped by Frys and bought an acer iconia...not sure when the transformer will be available...i would love to own a transformer but I am done waiting

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magicpork
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Quote:
Originally Posted by Shigster View Post
I stopped by Frys and bought an acer iconia...not sure when the transformer will be available...i would love to own a transformer but I am done waiting

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tried iconia myself.....with a higher price tag, its screen is not as good as the transformer and I heard its battery life is really poor...plus you'll miss the docking station (which is the killer feature for me)
 
Shigster
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Quote:
Originally Posted by magicpork View Post
tried iconia myself.....with a higher price tag, its screen is not as good as the transformer and I heard its battery life is really poor...plus you'll miss the docking station (which is the killer feature for me)
With the Dock it comes out more expensive than the Iconia itself.

I bought a leather case for it with an integrated keyboard off ebay. Works well and now that I rooted and froze the bloatware that can't be uninstalled I got 20 hours of battery with moderate use (WIFI on all the time)

back on topic. It seems that a lot of stores are canceling orders or just pushing back the orders saying it is out of stock.
 
quietas
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No problems with BBY here. The ****ing (as you put it) Best Buy website was amazingly quick. I ordered yesterday in the 24 minute rush and it had 0-1 days to process. This morning it still said InProcess, so I called them to change the shipping from free ground to overnight. ****ing Best Buy told me no, there is no way to change it. It turns out it isn't ****ing Best Buy, it was due to the fact that they had already shipped it and UPS had not passed back the tracking number yet.

So **** this and **** that, I'm getting my ****ing tablet very ****ing fast through the ****ing Best Buy website. **** yeah.

... and once more. ****ing Best Buy. I won't say rocks, but they did their ****ing job, thanks BBY.
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zapatathemute
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Bought my tablet from Best Buy on launch day. Ordered it online at 530ish and got it two days later couldnt be happier. Took it a week later to best buy to see if itd fit a netbook case for it and all the more techie employees wanted to check it out excited for when they could finally get it in stock at the store themselves. Shocked even by how much better it was over the acer. I ended up getting the netbook case I liked. And not getting the million other accesories i couldve bought for it. yes i know best buy computer accesiories are overpriced but they have a large selection of everything and hire so many people. If you don't like it don't shop from them but i've never had a problem with their service.
GoPhone Samsung SGH-a127 - fell into a ice cold river with me still works.
GoPhone LG Neon GT365 - Nice little texter good keyboard.
Nokia N810 - OS2008 - screen digitizer died
G1 - CM6 Amazing still works perfect.
G2 - Stock with Visionary Temp Root for 1.4 ghz OC.
Asus 16 gb Transformer w/ Dock and running 3.2

 
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