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klau1
Old
(Last edited by klau1; 15th May 2011 at 11:53 PM.)
#1  
Senior Member - OP
Thanks Meter 108
Posts: 691
Join Date: Jan 2008
Default [INFO] Bug: Email Attachment from Removable Directory

Using Gmail app, attachments can not be sent if the attachment file selected is from a subfolder of the Removable Folder.

The email just simply gets sent without any attachment.

This means that before sending any attachment located in your memory cards, you must copy any files to the internal sd directory just to attach it to your email.

This is a serious bug, no one wants to spend 20 minutes doing file management before sending a single email attachment.


Full Bug Report:
Symptom:
Within the GMAIL app in Android 3.0.1, When sending emails with attachments selected under the "Removable" subfolder, the email gets sent without the attachment.

Environment:
Tablet: ASUS Transformer 16gB
OS: Android 3.0.1
Kernel Version: 2.6.36.3.00004-g069b8b5 android@mercury #1
Build number: HRI66.US_epad-8.2.3.13-20110511
Modifications: none, no root, no rom modifications

More infomation :
The "Removable" subfolder is located under the root folder. It contains any removable media that is inserted inside the tablet.
Prior to sending the email with selected attachment, the email indicates the attachments ready to be sent, but once sent, no attachment is actually sent. Attachments selected from any other folders outside of the "Removable" subfolders are properly sent without any problems.

Please advise

Please Thanks if it helped!





Samsung Galaxy S3 i747
Stock JB 4.1.1 rooted


Tablet: ASUS Transformer 16gB
OS: Android 3.0.1 --> 3.1
Kernel Version: 2.6.36.3.00004-g069b8b5 android@mercury #1 --> ???????????
Build number: HRI66.US_epad-8.2.3.13-20110511 --> ???????????
Modifications: none, no root, no rom modifications --> ???????????
 
klau1
Old
#2  
Senior Member - OP
Thanks Meter 108
Posts: 691
Join Date: Jan 2008
this bug seems to be present only in the GMAIL app. The regular email app has no problem sending attachments originating from the Removable Directory.

Please Thanks if it helped!





Samsung Galaxy S3 i747
Stock JB 4.1.1 rooted


Tablet: ASUS Transformer 16gB
OS: Android 3.0.1 --> 3.1
Kernel Version: 2.6.36.3.00004-g069b8b5 android@mercury #1 --> ???????????
Build number: HRI66.US_epad-8.2.3.13-20110511 --> ???????????
Modifications: none, no root, no rom modifications --> ???????????
 
klau1
Old
#3  
Senior Member - OP
Thanks Meter 108
Posts: 691
Join Date: Jan 2008
Is there a point of contact for Google Android app's technical issues?

I have a feeling this message here won't get to the right people.

And using the normal email app wastes more battery power due to the necessity of client side pull email.

Please Thanks if it helped!





Samsung Galaxy S3 i747
Stock JB 4.1.1 rooted


Tablet: ASUS Transformer 16gB
OS: Android 3.0.1 --> 3.1
Kernel Version: 2.6.36.3.00004-g069b8b5 android@mercury #1 --> ???????????
Build number: HRI66.US_epad-8.2.3.13-20110511 --> ???????????
Modifications: none, no root, no rom modifications --> ???????????
 
klau1
Old
#4  
Senior Member - OP
Thanks Meter 108
Posts: 691
Join Date: Jan 2008
seems like lots of applications are having trouble accessing the \Removable folder.
Hope Honeycomb fixes that in 3.1

Please Thanks if it helped!





Samsung Galaxy S3 i747
Stock JB 4.1.1 rooted


Tablet: ASUS Transformer 16gB
OS: Android 3.0.1 --> 3.1
Kernel Version: 2.6.36.3.00004-g069b8b5 android@mercury #1 --> ???????????
Build number: HRI66.US_epad-8.2.3.13-20110511 --> ???????????
Modifications: none, no root, no rom modifications --> ???????????
 
klau1
Old
#5  
Senior Member - OP
Thanks Meter 108
Posts: 691
Join Date: Jan 2008
wow, after ONE month, Asus technical support finally replied. They basically said to install 3.1 to see if the problem was fixed.

They couldn't even be bothered with testing it themselves.

With 3.1 as it currently is, it still doesn't work. I didn't do a hard reset tho.

Can someone who's done a hardreset after a 3.1 upgrade please test to see if attachments from the "Removable" folder get sent?

Please Thanks if it helped!





Samsung Galaxy S3 i747
Stock JB 4.1.1 rooted


Tablet: ASUS Transformer 16gB
OS: Android 3.0.1 --> 3.1
Kernel Version: 2.6.36.3.00004-g069b8b5 android@mercury #1 --> ???????????
Build number: HRI66.US_epad-8.2.3.13-20110511 --> ???????????
Modifications: none, no root, no rom modifications --> ???????????
 
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