Ha, I'm surprised anyone needs these instructions--I'm about the worst person in the world for following up on warranty, rebates, servicing and the like, but when the corner chipped off the mini-USB plug casing after 3 weeks ownership, the first thing I did was look up the customer service number. I had to call them back because of some glitch with the computer recognizing my warranty, but a replacement should be on the way.
The old cord is still functional and they don't want it back, so I guess I have a backup.
device________________Nook Color_________ Xperia X10_________ Nook HD+_________ Xperia Ion
last seen running_____CM10 Nightlies________CMX10___________CM10 on SD_______ rooted stock