AT&T reps get their info from phone arena

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So yesterday i was talking to a AT&T rep, and i had asked some questions about the phone and she was reading exactly everything from phone arena. word by word, i even brought up the Atrix just to confirm my theory. yep.

Not true! I get my info from here

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Haha. In positive she was reading everything from phone arena lol

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Originally Posted by Transformer27

So yesterday i was talking to a AT&T rep, and i had asked some questions about the phone and she was reading exactly everything from phone arena. word by word, i even brought up the Atrix just to confirm my theory. yep.

definitely not what ALL the reps do. I do all my research when i find out we are releasing a device. Not that its a bad thing that she got her info from there anyways.

As an Att rep, you shouldnt throw us all under a blanket because of one rep you talked to. Phone arena not an inaccurate source anyway. Just not my first choice.

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Originally Posted by Rldowney

As an Att rep, you shouldnt throw us all under a blanket because of one rep you talked to. Phone arena not an inaccurate source anyway. Just not my first choice.

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Well in just saying. Like don't you all have the specs of the phone on your own system? Seems kinda weird that they use different sources.



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when i ask questions about new phones they often say "let me check" and they google it! so yes your theory may be true

Originally Posted by Dani897

when i ask questions about new phones they often say "let me check" and they google it! so yes your theory may be true

Yes this what I'm trying to say. Its not a bad thing. Just weird that some of them are not informed about a recently realeased device. Like for example when she asked what phone I had she's asked if it was a new phone.


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Originally Posted by Transformer27

Yes this what I'm trying to say. Its not a bad thing. Just weird that some of them are not informed about a recently realeased device. Like for example when she asked what phone I had she's asked if it was a new phone.


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What can I say not all AT&T reps are created equal. ;)

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Originally Posted by AllTheWay

What can I say not all AT&T reps are created equal. ;)

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Ha yeah true that.

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