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Richard_Danger
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Default Email from Peter Chou of HTC about Lock Bootloaders last night

Dear Richard,



Thank you for your support to htc. We hear your concern. And we take it seriously and now we will unlock it.

Our original intent was to reduce the potential quality problem when user upgrade their phone.

Any way we will unlock it. Customer satisfaction is very important for us and we want you have a good experience when you deal with htc.

Thanks again for your support.



Best Regards.



Peter

I am pretty impressed he actually emailed me back.
 
eman3316@optonline.net
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Quote:
Originally Posted by Richard_Danger View Post
Dear Richard,



Thank you for your support to htc. We hear your concern. And we take it seriously and now we will unlock it.

Our original intent was to reduce the potential quality problem when user upgrade their phone.

Any way we will unlock it. Customer satisfaction is very important for us and we want you have a good experience when you deal with htc.

Thanks again for your support.


Best Regards.



Peter

I am pretty impressed he actually emailed me back.
It is a generic email that some have already posted in the threads here. Same thing word for word, nontheless it is nice to see them adressing the issue down to the device.
 
phoenx06
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mevensen
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Default It?

Quote:
Originally Posted by Richard_Danger View Post
Dear Richard,



Thank you for your support to htc. We hear your concern. And we take it seriously and now we will unlock it.

Our original intent was to reduce the potential quality problem when user upgrade their phone.

Any way we will unlock it. Customer satisfaction is very important for us and we want you have a good experience when you deal with htc.

Thanks again for your support.



Best Regards.



Peter

I am pretty impressed he actually emailed me back.
Just a minor note. The e-mail says "it". This is the first indication that they intend to unlock the EVO 3D (assuming your e-mail was about the 3D), as opposed to "future HTC releases" that don't inlcude the impending ones.
 
Richard_Danger
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Thats excellent news!
 
Richard_Danger
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Quote:
Originally Posted by mevensen View Post
Just a minor note. The e-mail says "it". This is the first indication that they intend to unlock the EVO 3D (assuming your e-mail was about the 3D), as opposed to "future HTC releases" that don't inlcude the impending ones.
Yes it was about the EVO 3D. I told them I was really excited for it, but if they were going to lock the bootloader then I wasnt going to buy it.
 
nrap
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Quote:
Originally Posted by mevensen View Post
Just a minor note. The e-mail says "it". This is the first indication that they intend to unlock the EVO 3D (assuming your e-mail was about the 3D), as opposed to "future HTC releases" that don't inlcude the impending ones.

Exactly!
This is great news. The engadget and other posts on the original message made it sound like the Evo may not be included.
Now im happy
 
toxicfumes22
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Quote:
Originally Posted by eman3316@optonline.net View Post
It is a generic email that some have already posted in the threads here. Same thing word for word, nontheless it is nice to see them adressing the issue down to the device.
What do you expect. For all the emails received does he need to make them all more personal to make you happy. I just don't get the reason why certain people seem so ungrateful. Maybe that is not your intent, but thats how it comes across to me and your not the only one so I just don't understand. Enlighten me if I seem out of place here.
My 3 cents because my 2 cents is worth more than yours
 
eman3316@optonline.net
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Quote:
Originally Posted by toxicfumes22 View Post
What do you expect. For all the emails received does he need to make them all more personal to make you happy. I just don't get the reason why certain people seem so ungrateful. Maybe that is not your intent, but thats how it comes across to me and your not the only one so I just don't understand. Enlighten me if I seem out of place here.
You do seem a little out of place here. Did you wake up on the wrong side of the bed?

If you read HTC's post saying going forward they will not lock the bootloaders but, since the EVO 3d is due to release pretty soon it sounded unsure if that would fall under that umbrella or if they are saying there next lines of phones.

People just want to be certain before they lay their money down and there os nothing wrong with that. Don't see how that is ungrateful. People will be extremely greatful if the EVO 3d is unlocked.
 
vedavin
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Great news homies
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