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[Q] Major problems with Sensation screen

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By balders27, Junior Member on 2nd June 2011, 09:48 PM
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Having problems with the touch screen on my sensation and this has now happened on my secound phone! both phones were ok out of box but after a few days first noticed problems from lockscreen as phone would not always unlock when draging app icon into circle then slowly geting worse until would take several swips on screen to even unlock! then started noticing similar problems in norm opperation? sometimes works ok but some times freezes up have tried factory reset and no differance. very strange having this problem on two phones?
 
 
2nd June 2011, 09:57 PM |#2  
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Does the touch screen stop working completely?

Mine did that on Monday, had to get a replacement.
2nd June 2011, 10:16 PM |#3  
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it seams to stutter once awake works slightly better? but still not responsive
2nd June 2011, 10:17 PM |#4  
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I've noticed that the proximity sensor and gyroscope are being used aggressively to filter accidental screen presses.
For example, if I place my sensation flat on a table, the lock screen is very hard to unlock. If i place my other hand near the proximity sensor at the same time (or tilt the phone towards me) it unlocks easily. Until I identified this functionality I was beginning to think my right index finger was unsuitable for touch screens (since when placed on a table I tend to use my right hand, but otherwise use my left to unlock).
Hopefully this will be tweaked with future updates.

Sent from my HTC Sensation Z710e using XDA App
2nd June 2011, 10:34 PM |#5  
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Many thanks I hope itd that simple?
5th June 2011, 04:07 PM |#6  
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I am having the exact same problem, for example on the lock screen I would swipe up but the ring will move slightly, and one icon I.e the camera icon will move towards the ring, another grip which is buggin me is that it will miss screen taps, I.e when texting or clicking an icon one tap will go unnoticed by the device resulting in either a missed letter, or the app not opening. This also goes for the 4 command buttons at the bottom, it happens on these too. I also get the occasional lock up.

Factory reset did not work
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5th June 2011, 04:22 PM |#7  
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All of you are you using Sense, and no other launcher?
5th June 2011, 04:28 PM |#8  
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Quote:
Originally Posted by i900frenchaddict

All of you are you using Sense, and no other launcher?

Had the exact same issue on my first phone but i was using adw launcher, not installed it on my second phone and had no issues at all

Sent from my HTC Sensation Z710e using XDA Premium App
5th June 2011, 05:50 PM |#9  
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I am currently using launcher pro, but even using the htc stock launcher the problem still arises. When I did a factory reset, the problem was still apparent when entering my pin number for the first time.
5th June 2011, 06:27 PM |#10  
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Quote:
Originally Posted by Kurisu87

I am having the exact same problem, for example on the lock screen I would swipe up but the ring will move slightly, and one icon I.e the camera icon will move towards the ring, another grip which is buggin me is that it will miss screen taps, I.e when texting or clicking an icon one tap will go unnoticed by the device resulting in either a missed letter, or the app not opening. This also goes for the 4 command buttons at the bottom, it happens on these too. I also get the occasional lock up.

Factory reset did not work

As I stated before, I experience this problem but it only occurs when the phone is laid flat and my hands are well away from the proximity sensor at the top left of the screen. I can say that the part you are describing with the lock screen is 100% the same problem I come across in certain situations.

Please test to see if the problem is still present when the phone is tilted in your hand and, if you are laying the phone flat when you experience the problem, try putting your other hand near the proximity sensor when you try to unlock.

If this happens as I describe then it is most likely a software bug which only affects users who have particular phone use habits.

Saying that, as you are having quite severe symptoms, during general use, it may be that you have a faulty proximity sensor in your phone - leading to missed screen taps when the phone thinks you are not touching the phone.
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