[Q] Randomly Restarting
Hi guys, Im with Telus and my phone has been restarting randomly and over heating and giving me an error message that says replace storage card. This is what I have been through in the past couple weeks. I gave my phone to Telus and told them the problem. Couple weeks later I got it back and was told LG reflashed my phone.
For a couple hours it worked then when I got home it went back to restarting randomly, and sometimes it would say replace storage card like before, then I would have to take out the battery and put it back in and it will be stuck on the LG logo and I would have to repeatidly take out the battery and put it back in until my phone boots up again.
So I went back to Telus they sent the phone back to LG, LG reflashed the device again but now my phone doesnt say storage card missing it just totally hard resets and erases everything on my phone each time!
Now im a little pissed and I call Telus and the lady was understanding and nice and told me they will replace my phone with another Lg optimus 7 for free if I go to the telus store i bought my phone at, and if theres any problem to call us back.
Today I went to Telus store and the lady working there told me they dont replace phones for free so I called Telus customer service and that lady told me I was misinformed and she wouldn't budge so I left the store.
This is really frustrating, what should I do? I understand a lot of you probably aren't in Canada and dont know Telus policies but I heard this is a known defective problem in some LG e900h phones. And wondering what I should do, should i give it in for another repair or what?