Phone will not turn on

---

Yesterday, I was at the beach, phone was fine, later i go into the bag of things I brought out to check my shiny new Evo 3D, only to find it turned off, and I haven't been able to get a thing working all day, won't come on, wont give me a startup vibrate, screen flash, charge light, or anything. No water damage either I've checked the water indicator and nothing is different. Any ideas on how to get it back up and running.

Also, my girlfriends OG Evo will come on, but no screen, screen will not show anything even though capacitive buttons glow a normal, no water damage on her phone either.

Yes I posted this yesterday but under a weird title

Yes I have battery pulled

Yes I have tried a new SD card, and completely removing the SD

Don't know what else to try

Please help

Maybe the sun borked something in the units. I don't know if you left it baking in the sun but I know that leaving it in direct sunlight for prolonged period of time can wreak major havoc on LCD screens.

When you plug in the device you do you at least get a charge light indicator?

I'd suggest cooling down the device but since you said this was yesterday I don't see how this could help you.


Battery pull, fan cool down, wait an hour, reassemble and try again.

If no go. 611 my friend

Originally Posted by darkflame

Maybe the sun borked something in the units. I don't know if you left it baking in the sun but I know that leaving it in direct sunlight for prolonged period of time can wreak major havoc on LCD screens.

When you plug in the device you do you at least get a charge light indicator?

I'd suggest cooling down the device but since you said this was yesterday I don't see how this could help you.


Battery pull, fan cool down, wait an hour, reassemble and try again.

If no go. 611 my friend

The sun could of baked your phones both of them depending on how hot it was at the beach . I know the sun will dick up a lcd screen. Since your both having issues im guessing it was from the sun so I would take it to sprint and get it checked out .

Originally Posted by reaper24

The sun could of baked your phones both of them depending on how hot it was at the beach . I know the sun will dick up a lcd screen. Since your both having issues im guessing it was from the sun so I would take it to sprint and get it checked out .

I went to a sprint store today, they cant touch it until 30 days, I'm not sure how it could have gotten so overheated, It was left in the bottom of the bag, and everything else down there was fairly cool, i tried cooling it over the ac though.

And no, no charge light at all

question

---

How many days have you had it... Seems like a defective phone from the get go to me. I would be pissed if I bought a new phone and it died in 2 days. Return the phone and don't take no for an answer!!! They should give you another one.

Originally Posted by flyboyjr

How many days have you had it... Seems like a defective phone from the get go to me. I would be pissed if I bought a new phone and it died in 2 days. Return the phone and don't take no for an answer!!! They should give you another one.

I agree. Take the 3vo back demand an exchange. Take the evo back separately (maybe different store altogether) and have the tech fix it or do the insurance deal.

Beaches are the graveyards of electronics. Don't take them there unless you plan on burying them during your visit.

in your shoes!

---

Hey I am having the same Problem (diff circumstances, not beach temps I am in Chicago) I was at my friends apt tonight showing off the EVO 3D when the screen just went black! The phone said it had over 70% battery remaining. It has been about 3 hours since and the phone will not turn back on. I have taken out the battery plugged in power and done it all backwards too. I don't know what to do right now. I got this phone TODAY!!!

Originally Posted by balistic2

Hey I am having the same Problem (diff circumstances, not beach temps I am in Chicago) I was at my friends apt tonight showing off the EVO 3D when the screen just went black! The phone said it had over 70% battery remaining. It has been about 3 hours since and the phone will not turn back on. I have taken out the battery plugged in power and done it all backwards too. I don't know what to do right now. I got this phone TODAY!!!

Did you do the OTA update ? Isn't there a hard reset ? I haven't messed with the OTA yet. Got my phone today from sprint online. Anyways I know the HTC touch pro 2 had a SLEEP issue it was called the SOD screen of death phone would turn screen off and you couldnt get it to wake up at all. You had to pull battery multiple times to get the sucker to work.

Originally Posted by reaper24

Did you do the OTA update ? Isn't there a hard reset ? I haven't messed with the OTA yet. Got my phone today from sprint online. Anyways I know the HTC touch pro 2 had a SLEEP issue it was called the SOD screen of death phone would turn screen off and you couldnt get it to wake up at all. You had to pull battery multiple times to get the sucker to work.

I have been trying to hard reset my device all night now! I have been trying this method: google search EVO 3D hard reset and its the first link... basicly it says hold down your vol down button then hold the power button but nothing happens for me.

but to no avail! I have tried taking the batt out multiple times and press the power button. I have tried keeping the batt out with the power cord plugged in. nothing is working!

Originally Posted by Seanc13

I went to a sprint store today, they cant touch it until 30 days, I'm not sure how it could have gotten so overheated, It was left in the bottom of the bag, and everything else down there was fairly cool, i tried cooling it over the ac though.

And no, no charge light at all

they just dont wanna becuz they might have to swap you and theres no referbs yet so they would have to give a new one and dont want to cuz they would rather sell it

so they have to take a look at it call CS 1800 theyll walk you threw all the stuff you tried (that didnt work) once its doesnt work with their help thell issue you a repair ticket and then the store will have to look at