[Q] Anyone have issues with their Visual Voice Mail?

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I got this text message upon someone leaving a voice message earlier today.

//ANDROID:xxxxxxxxxx has sent you a Sprint Voice Message. Call 408-970-0000 to listen. MMSN,15f50fe30,2986,V69EhxxlPpO//CM

Anyone else having this issue, and if so, what resolved it, if anything?

I also can't seem to get into my notification options when I call into my voice mail either. Not sure if that's common or not though.

Sent from my HTC 3VO using XDA App

Someone left me a message this morning, it worked perfect. I would force stop it, clear data from the app, update your data profile then reboot and see if it works.

I gave it a shot, but it didn't seem to work. When I call the number texted to me, it just asks if I'm on a voice SMS enabled phone, but doesn't give me any messages.

I tried the suggestion on the help page through the VVM app, to compose a message longer than 15 sec and send it to activate@vvm.sprint.com. Haven't had an occasion yet to test it again, but once I do, I'll update this with another reply.

Strange though. Through many different phone activations over the years, this is the only time this happened. Really hope I don't need to do a hard reset. If I do, I hope it works. Not like I can nandroid or anything. lol

Sent from my HTC 3VO using XDA App

Still a no go... Can't figure it out. ; ;

Gonna call Sprint and see what their take is on it. Will report back.

i am actually having the same EXACT problem!! i have tried for force stop and clearing everything... still getting the same message!! and the VM never shows up in the VVM app!! Thanks for any help!!

I guess that's the only other thing I can think of is a hard reset. If that doesn't work I'm guessing it's something on Sprint's side would have to call in for tech support. I know when you boot up for the first time VM tries to provision itself and will say Voicemail provisioned successfully once data services are active.

Well... Just got off the phone with support. I had a very determined girl trying to help me out. Went through a whole bunch of stuff, but nothing helped so far.

Her and I both googled it, and found 2 things:

1. People switching to a phone that doesn't have VVM capability receive these messages.

2. They are command messages to tell VVM to download each new message when they come in.

Can't figure out why the messages are skipping the VVM app and going straight to SMS though.

I think I'm gonna try a hard reset later and see if that does it. Hope it does, because I spent some time getting everything the way I wanted it. lol

Anyone think of a good backup app that'll help cut down on the restoring my stuff time? ^^;

ADDITION: The version of my VVM is T.5.1.0.62 Is this the one everyone else has also? Asking just to cover as many bases as possible.

Had the the same problem called sprint after about 45 min of trying different things i had to hard reset and they reprovisioned and now it works perfect.

Originally Posted by ira9700

Had the the same problem called sprint after about 45 min of trying different things i had to hard reset and they reprovisioned and now it works perfect.

Hard Reset did it. It was A LOT more painless than I thought it'd be though. That backup and restore thing from google really helped out a lot in getting all my apps back. ^^

Also make sure you do not have Handcent's "disable stock messaging app" setting on. When it disables the stock app, the stock app can't get the 9016 incoming VVM messages before Handcent does and will cause this.