Another funny story at a Verizon store

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When they swapped my fascinate for an incredible 2, they didn't include a Global SIM and i will be traveling out of the country for like 5 days this weekend, anyway...

i walked into a Verizon store yesterday and shortly after, a guy offered to help me, i told him that i have the inc2 which is global and needed the global SIM card for it, he replied that my phone wasn't a global phone, that i needed to call a 1-800 for them to send me one, i insisted that my phone was global and after 4 times insisting to him he said "wait" walked to one of the demo inc2 and looked at the specs and features, he said "oh ok so it is a Global phone"

then i asked again, so what about that global SIM card i need, he then called another associate and asked him about the SIM, the other associate replied, "but you need a global phone for that, the country that you're going uses GSM and you need a GSM phone, yours is CDMA" at that point i just gave up talking to both of them and left, aparently they don't know the very phones they sell.

Hahah what tards.

Originally Posted by Snakehn

When they swapped my fascinate for an incredible 2, they didn't include a Global SIM and i will be traveling out of the country for like 5 days this weekend, anyway...

i walked into a Verizon store yesterday and shortly after, a guy offered to help me, i told him that i have the inc2 which is global and needed the global SIM card for it, he replied that my phone wasn't a global phone, that i needed to call a 1-800 for them to send me one, i insisted that my phone was global and after 4 times insisting to him he said "wait" walked to one of the demo inc2 and looked at the specs and features, he said "oh ok so it is a Global phone"

then i asked again, so what about that global SIM card i need, he then called another associate and asked him about the SIM, the other associate replied, "but you need a global phone for that, the country that you're going uses GSM and you need a GSM phone, yours is CDMA" at that point i just gave up talking to both of them and left, aparently they don't know the very phones they sell.

haha wow nice story. I personally think Verzion people are only hired to sell phones not know them or at least that's how I try to justify their ignorance. If you really want to get anything done you kinda have to call Verizon I'm sure they can set something up. Alternatively you can visit another store just make sure you report it to Verizon they give you free stuff and you might end up with a new phone.

The sales people at the stores are a giant mixed bag. The guy I bought my I2 from wasn't highly knowledgeable about the technology, but he knew the devices well enough to sell them, and was actually somewhat eager to hear some of my insights.

I've had worse luck with talking to people at the call centers.

You can just call Verizon and get an unlock code and use the sim of your choice from that country

Sent from my ADR6350 using XDA App

Originally Posted by bradsinram

You can just call Verizon and get an unlock code and use the sim of your choice from that country

Sent from my ADR6350 using XDA App

yeah that's what i ended up doing.

Ha! I usually end up more knowledgable about the devices than the sales reps at my local store too (and that's not sayin much!) but this time around, when I bought my I2, I actually had a guy who recognized MIUI on my INC 1 that my daughter was inheriting from me. He gave me a nod and advised that if I ever have trouble, make sure I unroot before bringing the phone in....I said "yeah, gotcha "

new to verizon and the local corp. store has been really good. I did go to an "authorized retailer" once and they were retarded. My wife wanted to try the iphone4 since she had never had one and they told me that iphones didn't sell so they didn't stock them. They also told me that android was the only mobile OS that was good.
I laughed at them.
Apparently, they don't get much profit off the iphones, otherwise they would have had them.

Your story reminds me of this:
http://youtu.be/nYk0dQrz3uc

XD

Originally Posted by nrfitchett4

new to verizon and the local corp. store has been really good. I did go to an "authorized retailer" once and they were retarded. My wife wanted to try the iphone4 since she had never had one and they told me that iphones didn't sell so they didn't stock them. They also told me that android was the only mobile OS that was good.
I laughed at them.
Apparently, they don't get much profit off the iphones, otherwise they would have had them.

As much as I am an Android fanboy, I'll still admit that iOS is a good mobile platform. The only two I'll really bash is Windows mobile and Blackberry OS. I haven't really messed with WebOS to really form an opinion about it.