[Q] BestBuy Geek Squad Black Tie Protection

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People that bought their tablet at BestBuy are u opting into getting the Black tie protection plan?

I bought the 32gb 10.1 tablet and they stated that the prices are:
1yr- $110
2yr- $170
3yr- $249
Tech support with accidental damage coverage.

You also get half off the buy back program if u purchase the above.
$25 instead of $50

Also share yoru thoughts on why or why u didnt purchase.

You can add the service when u purchase or within the 14 day return window (just have to bring device in for them to confirm all is ok)

Have you comparison shopped at squartrade.com first of all?

Personally I never buy warranties. I guess I'm just careful with my stuff. Simple as that.

Sent from my SCH-I800 using Tapatalk

Squaretrade price for this tablet including accidental damage (water, screen breaking, etc) for 2 years is 69.99 with a $30 off code of thirty30.

If you're afraid of breaking your screen or whatever, this is the way to go. No deductible.

As per an article in PC World magazine, July issue I beleive, Best Buy will not cover you if the "accidental damage" occurs if you leave it on the roof of your car, drive off, then it falls under the wheel and then you run it over but Squaretrade will. So if you get BB don't tell them your car ran over it. BB only covers damage if damaged while under "normal use."

I just got out from under my rock ... this is the first i am hearing about squaretrade.com


ya i checked it out and it would be 69.99 for a year

i guess if anything is wrong u would have to mail the unit to them ... maybe even pay for return shipping ...?

i have to read more about it ... u can add this service at anytime?
how do they know if the tablet is not already broken when u add service .. u have to send in receipt?

this is definitely cheaper then bestbuy ... having spent 600 i feel u need some type of protection

Here's the terms of the accidental damage coverage:

"If your warranty is bought on the same day as your item, then ADH coverage begins immediately, otherwise ADH coverage begins 30 days after purchase, and does not cover willful damage, negligent use, theft or loss. A $50 deductible applies on ADH-related claims for Cell Phones only. SquareTrade has waived the deductible for all other ADH claims. ADH is not available on all items. "

Originally Posted by iTouch24

I just got out from under my rock ... this is the first i am hearing about squaretrade.com


ya i checked it out and it would be 69.99 for a year

i guess if anything is wrong u would have to mail the unit to them ... maybe even pay for return shipping ...?

i have to read more about it ... u can add this service at anytime?
how do they know if the tablet is not already broken when u add service .. u have to send in receipt?

this is definitely cheaper then bestbuy ... having spent 600 i feel u need some type of protection

That $69.99 was for 2 years not 1.

If you are simply having a "problem" with it you have to send it back. They send a prepaid label. Usually they just send you a refund for the entire device rather than fix it.

My wife had a B&N Nook Color and she dropped it in the bathtub while reading a book. After shaking the goldfish out of it and baking it in a container full of rice it was still dead so I filed a claim online with S.T. the next morning. 2 hours later I had a return label and 8 hours after that I was paid in full for the Nook. EVEN BEFORE I RETURNED IT TO THEM. Was quite surprised.

One difference between BB and ST: With ST if they pay you for the device if it is damaged or dies that's it, your "2 year" coverage is over. You get your check and you're done. If you replace the device you must buy the coverage again. With BB they just give you a new one and your overpriced coverage continues for the term of your policy.

Originally Posted by MisterEdF

That $69.99 was for 2 years not 1.

If you are simply having a "problem" with it you have to send it back. They send a prepaid label. Usually they just send you a refund for the entire device rather than fix it.

My wife had a B&N Nook Color and she dropped it in the bathtub while reading a book. After shaking the goldfish out of it and baking it in a container full of rice it was still dead so I filed a claim online with S.T. the next morning. 2 hours later I had a return label and 8 hours after that I was paid in full for the Nook. EVEN BEFORE I RETURNED IT TO THEM. Was quite surprised.

One difference between BB and ST: With ST if they pay you for the device if it is damaged or dies that's it, your "2 year" coverage is over. You get your check and you're done. If you replace the device you must buy the coverage again. With BB they just give you a new one and your overpriced coverage continues for the term of your policy.

thanks for clarifying and suggesting this service to me. I am definitely going to go this route then.

they explained it to me that if your coverage is 600 and u send in for a repair and they note that is cost 100 to repair and then next month u drop it in the fish tank .. they only give u back your remaining balance ... $500 ...

so that is really the main difference between this and BB

u can bring in to best buy every week for repairs and replacements and with ST u only have a $600 spending limit. so if each repair cost $100 .. u can only get it fixed 6 times in the 2 years ... so the coverage is either $600 or 2 years .. whatever comes first ... like car warranties .... 100k miles or 10 years

I never buy extended warranties...for 2 main reasons:

1) They're largely a scam and the store gets a large portion of the price they charge for them (which is why they instantly discount them the second you decline).

2) I'm fairly persistent and persuasive when it comes to getting companies to stand behind their product. I've gotten Nissan, Samsung, and others to pay for repairs of products that were out of warranty. And I'm with LordLugard...I take good care of my stuff.

Definitely stay away from any Best Buy warranty policy, way too overpriced! They tried selling me one and I just laughed when I heard their prices. Sqaretrade is where its at, thats where I bought mine from. Also, setting up your warranty is super easy. For example, I ordered my tab through Amazon and all I did was forward squaretrade my invoice and that was all they needed, couldnt have been any easier. And you never know when you might accidentally get bumped into and whoops, there goes your shattered $600 tablet.