New: XDA launches forum for app developers. Discuss coding, tools, marketing, and more.
XDA Developers Android and Mobile Development Forum
Forgot your password?
 
Post Reply+
Tip us?
 
Avelnan
Old
#1  
Senior Member - OP
Thanks Meter 43
Posts: 844
Join Date: Dec 2010
Location: Chicago

 
DONATE TO ME
Default Calling Verizon about these issues.

Has anyone tried calling Verizon about these issues? If so, what did they do about it?

They shouldn't be giving out the same phone, when the problem isn't hardware, it's software, and all the phones they send out will have the same software which won't make any difference.

Sent from my DROID X2 using XDA Premium App
Smash
My
Thanks
Button

 
slowz3r
Old
#2  
slowz3r's Avatar
Senior Member
Thanks Meter 87
Posts: 2,234
Join Date: Jun 2010
Location: Malmstrom AFB, MT
Quote:
Originally Posted by Avelnan View Post
Has anyone tried calling Verizon about these issues? If so, what did they do about it?

They shouldn't be giving out the same phone, when the problem isn't hardware, it's software, and all the phones they send out will have the same software which won't make any difference.

Sent from my DROID X2 using XDA Premium App
..........what issues
-Current Device
Verizon DROID X²
-ROM-Eclipse 1.1

Soon To Be Device
Nexus

Smart Phones Over The Ages
G1 > MyTouch3G > MyTouch3G Fender Edition > HD2 > Nexus 1 > Nexus > DROID X²

Invites
 
RacerXFD
Old
#3  
Senior Member
Thanks Meter 50
Posts: 564
Join Date: Apr 2010
Location: Chicago, IL
The slowness, the crashing, etc.
 
c21johnson
Old
#4  
Member
Thanks Meter 47
Posts: 79
Join Date: Dec 2010
I'm on #6 from Verizon's "certified like new" replacement program. I've told them every time it is defective hardware that the device is shipped with and there's no way they can physically "repair" it. They say that they cannot do anything about it but ship me another "certified like new" replacement phone of the same model.
 
slowz3r
Old
#5  
slowz3r's Avatar
Senior Member
Thanks Meter 87
Posts: 2,234
Join Date: Jun 2010
Location: Malmstrom AFB, MT
Quote:
Originally Posted by RacerXFD View Post
The slowness, the crashing, etc.
i have never had my phone crash on me or random reboot.

slowness is relative, for the most part the supercharger script fixed the issues I had, but yes we need 2.3 to fully take advantage of both cores
-Current Device
Verizon DROID X²
-ROM-Eclipse 1.1

Soon To Be Device
Nexus

Smart Phones Over The Ages
G1 > MyTouch3G > MyTouch3G Fender Edition > HD2 > Nexus 1 > Nexus > DROID X²

Invites
The Following User Says Thank You to slowz3r For This Useful Post: [ Click to Expand ]
 
c21johnson
Old
#6  
Member
Thanks Meter 47
Posts: 79
Join Date: Dec 2010
Device1: Issues with 3g and wifi
Device2: Hardware screen problems
Device3: Would no activate, randomly shut off while trying to activate. Activated via website, couldn't make calls.
Device4: Receives multiple SMS messages and a pixel is out on the screen (after 1 week use)
Device5: Same problem as device 3.
Awaiting device 6. I haven't had the best of luck with the DroidX2. I'm really wanting to take advantage of the dual core greatness when GB finally hits, but I'm very very tempted to switch over to an Inc2.

Opinions?
 
slowz3r
Old
#7  
slowz3r's Avatar
Senior Member
Thanks Meter 87
Posts: 2,234
Join Date: Jun 2010
Location: Malmstrom AFB, MT
Quote:
Originally Posted by c21johnson View Post
Device1: Issues with 3g and wifi
Device2: Hardware screen problems
Device3: Would no activate, randomly shut off while trying to activate. Activated via website, couldn't make calls.
Device4: Receives multiple SMS messages and a pixel is out on the screen (after 1 week use)
Device5: Same problem as device 3.
Awaiting device 6. I haven't had the best of luck with the DroidX2. I'm really wanting to take advantage of the dual core greatness when GB finally hits, but I'm very very tempted to switch over to an Inc2.

Opinions?
you could switch but then you will just find problems with the inc2...not trying to be a smartass its just how it is unfortunatly


only device i was ever 100% happy with was my N1 and NS...everything else made me wanna bash my head into the wall
-Current Device
Verizon DROID X²
-ROM-Eclipse 1.1

Soon To Be Device
Nexus

Smart Phones Over The Ages
G1 > MyTouch3G > MyTouch3G Fender Edition > HD2 > Nexus 1 > Nexus > DROID X²

Invites
 
Emperorr
Old
#8  
Junior Member
Thanks Meter 0
Posts: 24
Join Date: Jul 2011
Am I the only one who hasn't had any real problems yet? I did only get it 2 weeks ago, but so far the worse that has happened was 1 random reboot which seemed to resend an old text to my friend. Since then though no issues. Especially since rooting it.
 
Avelnan
Old
#9  
Senior Member - OP
Thanks Meter 43
Posts: 844
Join Date: Dec 2010
Location: Chicago

 
DONATE TO ME
I tried calling them and they said if I have the problem again, they will do their best to get me into a different device, although this phone was a replacement for my Fascinate so I'm highly doubtful they will do much about it.

Sent from my DROID X2 using XDA Premium App
Smash
My
Thanks
Button

 
RacerXFD
Old
#10  
Senior Member
Thanks Meter 50
Posts: 564
Join Date: Apr 2010
Location: Chicago, IL
This is a pretty crappy phone out of the box. It took the v6 script to make it bearable. Would be nice if Motorola did it out of the box. I felt like I was using my old G1 for a while instead of a dual core phone.


XDA PORTAL POSTS

MicrowaveTimePicker Brings 4.2 TimePicker to 2.1+ Devices

It’s frustrating to see slick new features that you can’t use when … more

What’s Possible with CASUAL & How to Make Your Own CASUAL – XDA Developer TV

XDA Elite Recognized Developer AdamOutler is known … more

Pearl Chen to Talk NFC Development at XDA:DevCon 2013

From HTML to LEDs or Android to Arduino, Hardware Hacking is a pastime of many people … more

Avoid Framework Bootloops on Xperias Running Jelly Bean

If you’re a Sony device owner running a stock Android Jelly Bean firmware and … more