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skraam
Old
#1  
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Thanks Meter 2
Posts: 97
Join Date: Jul 2010
Question [Q] Dock charging problem

I bought my transformer five days ago. PAD IS B70 and dock is B60. Dock stays charged at 33% and don't get higher. When pad reached 5% i docked it, but nothing happened it just discharges after 20 minutes. So its like there isn'tbattery in it at all.
What shouldi do?
 
Drukan
Old
#2  
Senior Member
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Join Date: Jan 2010
Location: outside of PHX, AZ
I would suggest plug the DOCK only in, using the wall charger supplied (NOT a PC) the lil light next to the plug will be orange while charging, then green when charged.
THEN, do the same with the TABLET only. (or vice versa)

Once they are both fully charged, you shouldnt have further problems, when they are docked together. Just make sure you use the charger that came with it. It charges at a higher volatage and amperage than a USB connection to say a PC can do...
 
skraam
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#3  
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Default Nothing

Thats the problem, dock indicator all the time is red it's charging for 10hours, but still 34%.
Dock doesn't chrge tablet and it doesn't charge from wall chrger, just like there isn't battery at all.
I think the problem is at docks software, so tablets factory reset is useless.
 
DingieM
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#4  
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Join Date: May 2009
Default Hardware

Seems you have a hardware problem or firmware problem. Is the dock on the latest firmware? If it is, I think your dock is malfunctioning and you are obliged to get a repair.
 
skraam
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#5  
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Default Update

Yes it came from asus already with 3.1and checked the dock firmware, and everything is updated, waiting for 3.2 WW, if then anything doesn't change I will take it back.