Anyone else experiencing random locks/reboots?

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My Photon has been acting up today. It has frozen on a black screen four or five times, requiring a battery pull each time. Also a couple of random restarts. The same thing happened once yesterday, but it has come back with a vengeance today.

Anyone else experiencing this? Bad phone? Not rooted, updated prl/profile, etc. Been on the road, so no chance to try the MR, so I don't know if that would solve anything or not.

I'm a Sprint Launch Ambassador supporting the Photon. I have seen reboots on my own device but it was due to a 3rd party live wallpaper I had downloaded and was running. When I removed it, the device was stable again. Does your device do this in a factory reset state with nothing installed 3rd party app wise and no SD card?

never had that type of issue with mine

I would give it a couple weeks and try the maintenance releases before becoming discouraged. So far I've seen far fewer problems with this phone than any other phone launch to date based around it's initial software.

Originally Posted by mattvalenz

I'm a Sprint Launch Ambassador supporting the Photon. I have seen reboots on my own device but it was due to a 3rd party live wallpaper I had downloaded and was running. When I removed it, the device was stable again. Does your device do this in a factory reset state with nothing installed 3rd party app wise and no SD card?

Matt - thanks for your quick response.

I am not running third party or live wallpapers. Just a pretty static experience.

I have installed quite a few apps, of course, but I haven't had the time, at the moment, to do a factory reset (and frankly, doing a factory reset is a pain, and I'd rather not have to do it). My installed program list is also pretty standard (Google apps, Facebook, Pandora, Angry Birds).

I do, however, have a SD card mounted, which I actually considered might be the problem. Is there any clue about why this might be causing the problem?

Interestingly, it hasn't happened in the past few hours.

Are there any reports of specific applications that are causing issues, or reports that this is a widespread problem? I could forgive it a bit more if it restarted more than hard crashed, but the lockups with no warning on my primary business phone are rather problematic.

Also, any word you might be able to give on updates that might come out in the next week or two?

My main concern is just that I don't have a bad piece of hardware. I love the phone - as something to make phone calls, it's one of the best pieces of hardware I've ever had. If it's an issue where I need to switch the phone out for a different one, I'm fine with doing that, but I'd like to know before the warranty runs out.

Me too

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I just want to chime in and report that I have seen some random black screen lockups on my new Photon. It usually requires battery removal to fix, but once while I was trying to pry the back cover off (it's a very stubborn cover), the phone came back to life.

No SD card, stock wallpaper.
Google voice
Skype
Twitter
Google +
Swiftkey X
Lastpass

Locked up after five minutes off the charger this morning. For what it's worth, the phone seems to get very warm when it is locked, possibly indicating a high power/processor usage.

I don't know if others have experienced this as well.

Random lock twice today when I went to answer the phone..and one time at 6 AM it was my 84 year old mother who had fallen.
I saw the #, grabbed my wife's EPIC and called my mom.
This is not a good thing on a 2 day old phone.

Apply the leaked Maintenance Release. There's a thread in the Dev sub-forum.

Originally Posted by Beknatok

Apply the leaked Maintenance Release. There's a thread in the Dev sub-forum.

Do you know if this actually solves the lockup issues?