[Q] Static/background noise on audio

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Hi All,

When I use headphones (tried 3 different pairs) whenever I listen to any audio output, whether from a game, mp3s, radio, system noises, there's always a lot of static and/or hiss. It's in the background and not too terrible but I'm thinking there's something wrong with the hardware in my Photon. I tried taking out the battery and it made no difference.

Anyone else have this issue? Should I return it? Any advice?

Thanks!

I use Moto bluetooth headset to listen and don't have any additional noise over what would normally be there (say, compared to what it sounded like on my EVO).

Do you get this background noise through the phone speaker as well or just the headset? Might be something with the audio plug on the phone.

If you have tried other headsets and the phone speaker is either doing it or not, wouldn't hurt to take it in to a Sprint store and have them check it out.

Thanks CCallahan. I exchanged it and the new one doesn't do that so I guess it was just a fluke.

I have the same thing going on, with headphones only. Guess it's just the luck of the draw

Sent from my MB855 using XDA App

I would exchange it. I guess it is the luck of the draw. My new photon has been less buggy overall - not just with this issue. The other one wasn't terrible but there were a lot more fcs and hard crashes. Could be just coincidence but with the audio jack issue too seems like there just might be bad ones out there.