Connecting Infuse to Microsoft Exchange Server....Help!

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Im trying to connect my Infuse to a ms exchange server. The phone is running 2.2 and is not rooted. I have selected setup a new mail account. I have put in the following:

username@sunsetcorp.compassword

Then I hit "manual setup" and selected ms exchange server.

Then for "domain\username" i have sunsetcorp\username
Password is entered
for "exchange server" I have mail.sunset.corp

Then I also have use secure connection and accept all ssl certificates checked.

Its says "checking incoming server settings". Then I get "Setup could not finish ... unable to connect to server"

Do I the settings wrong or am I missing something?

Looks like u have it set ok. I have to do username@domain.com/password and run it multiple times to get it to sync the first time. Keep trying its not perfect at all. You can also try droidmail if u still can't get it

Originally Posted by Tenacious--M

Im trying to connect my Infuse to a ms exchange server. The phone is running 2.2 and is not rooted. I have selected setup a new mail account. I have put in the following:

username@sunsetcorp.compassword

Then I hit "manual setup" and selected ms exchange server.

Then for "domain\username" i have sunsetcorp\username
Password is entered
for "exchange server" I have mail.sunset.corp

Then I also have use secure connection and accept all ssl certificates checked.

Its says "checking incoming server settings". Then I get "Setup could not finish ... unable to connect to server"

Do I the settings wrong or am I missing something?

I would ask your IT dept. for the exact server information to be sure you are inputting the correct server info. Everything else is good to go in your setup so it has to be the server name is not correct causing the failed connection.

Originally Posted by Tenacious--M

Im trying to connect my Infuse to a ms exchange server. The phone is running 2.2 and is not rooted. I have selected setup a new mail account. I have put in the following:
username@sunsetcorp.compassword

Then I hit "manual setup" and selected ms exchange server.

Then for "domain\username" i have sunsetcorp\username
Password is entered
for "exchange server" I have mail.sunset.corp

Then I also have use secure connection and accept all ssl certificates checked.

Its says "checking incoming server settings". Then I get "Setup could not finish ... unable to connect to server"

Do I the settings wrong or am I missing something?

Take out the domain setup all together.
I run SBS 2003 and you do not need to set up the domain. I run the following on dozens of phones.......

Domain/Username (must be exact usually with no spaces)
Password (case sensitive)
Exchange Server (mail.yourcompany.com)
uncheck Use secure connection (You can check it later if you wish after you have it working)

Hope this helps! If so please hit the thanks button for me!

For the exchange server try using the IP address of the server. This is the only way I could get mine to work.

This sounds silly, but have you ever connected another phone to this server? That setting isn't always available. Also, I've found the / or \ can make a huge difference. Also, check to make sure you are using the primary email account and not a secondary alias for the username. The email address can be an alias but username has to be the actual NT username. Hope that helps!

Sent from my SAMSUNG-SGH-I997 using XDA App

Have been using Exchange for years and work very closely with our Exchange guy's and the username must be Domain\Username if you are on a 2003 box and usually but not always the username on 2007/2010 would be the email address but the Domain\Username should also work according to the experts. If you are using Active Sync which we are I am pretty sure that SSL is a requirement because it connects to Exchange using RPC over HTTP protocol and requires SSL being enabled. Like I said a quick call to your IT people should get it working toot sweet.

Originally Posted by Blackberrynomore

Have been using Exchange for years and work very closely with our Exchange guy's and the username must be Domain\Username if you are on a 2003 box and usually but not always the username on 2007/2010 would be the email address but the Domain\Username should also work according to the experts. If you are using Active Sync which we are I am pretty sure that SSL is a requirement because it connects to Exchange using RPC over HTTP protocol and requires SSL being enabled. Like I said a quick call to your IT people should get it working toot sweet.

I use SBS2003 and do not have the domain name. User name only. (the domain username though) Been working for years that way. mail server is the important one to have the domain address correct in. mail.xxxxxxx.com


If I put the domain name in front of the username it does not connect.....

I suddenly have a problem after loading Zeus. My external SD card is working fine then when I set up the exchanger server and get my mail working it wants to encrypt the SD card (according to company policy)
Now I no longer have access to the SD card, it says cannot mount or format and I if I remove the exchange account I get the SD card back.

Originally Posted by madpb

I suddenly have a problem after loading Zeus. My external SD card is working fine then when I set up the exchanger server and get my mail working it wants to encrypt the SD card (according to company policy)
Now I no longer have access to the SD card, it says cannot mount or format and I if I remove the exchange account I get the SD card back.

Mine is doing the exact same thing. I loose the external SD card and I get it back if I remove the exchange account.
Any ideas??

I still cannot figure out why I loose my external SD card.I have re imaged the phone, changed sd-cards.. no fix in sight